General Info

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Documents

• Requirements (HPQC)
• Schedule (Sharepoint)
• Defects (Google Docs)
• To-Do List (Google Docs)
• Issues Log (Sharepoint)

Roll Call

Discussion

Derek:

• fixed issue w/ change this morning (as reported by Chloe); interference from defect tracker install
• group data queue managers (Bill will do dev, Derek w/ push)
• will fix inbound email default assignment group

Leanne:

• resolved defects present in update set this AM, so Vamshi can test

Bill:

• will load remaining data & sync w/ ops
• will show barb how to do email aliases for testing
• will send group addresses of instances
• will add knowledge admin roles to the RACI groups for the process owners on all instances
  *

Vamshi:

• done with writing test cases for Request
• working now on Change UAT cases
• will start on inbound email today

Chloe:

• will go over UAT prep & pre-list w/ Bill

Barb:

• will send A-list & contract info to Bill
• will update the RACI matrix to reflect the change

Agenda

• Please come to the meeting prepared with answers, even if it's to report nothing, no progress, or no obstacles.*
• What did you do yesterday?
• What are you doing today?
• What obstacles are slowing/stopping progress?

Backlog

• Chloe will follow up on pp15-17 AP200 request items 189-190
• Chloe will follow up on new call plugin (Dawn)
• Chloe will follow up w/ Dawn re: resolve button (haven't heard back yet)
• Chloe will edit links in notification emails
• Bill & Barb will work on mockup of DSP, contract inclusion
• Bill will work on iFactory demo data & dev account
• Bill working on email intake addresses (Lori, Winsys)
• Bill will follow up on populating group owner in AD
• Bill will work on email spam problem (inquiry in for mailboxes)
• Bill & Nick - nagios integration (feedback received, working on final steps)
• James to follow up w/ Rick re: CSI to find out work scope
• James will post results to SharePoint
• Roseann will find knowledge notification recipients
• Bill will work on email whitelisting problem (ticket submitted)
• Bill, add to go-live steps: clean up old data right before go-live (incident)
• Bill will follow up w/ Derek to provide tagging for assignment groups vs. security groups (confirmation email sent)
• Bill will work on assignment group redo (done, renamed and tagged assg groups as distributions)
• Bill will set up role-based test users in test for jeff/vamshi
• Bill will follow up w/ Rod Gustavson follow-up re: cleanup (maybe the Yale Dir source has better data)
• Bill will provide James w/ missing schema info (he has admin rights now)
• Bill will follow up on ESS disabling and blocking non-licensed user logins
• Bill find out workflow for Adriene how to add news (change process & mechanism) (filter items by role)
• Bill follow up on how does something get in the faq (removed)
• Chloe will follow up on required fields (Roseann)
• Leann working on list of everything not done yet per latest RTM, probably done by COB
• Roseann will provide missing required fields, inbound email define record values
• Chloe will work on assignment groups (continuing)
• Bill will provide James w/ missing gauge perms/role
• Bill will mock up changes to Self Service Homepage in sbx (done, sent to Jeff Capuano)
• Bill disable ess plugin/portal? (answer: possible, tested in sbx)
• Bill will follow up on roles for RACI groups
• Bill will make test emails need to go to testers list
• Bill will follow up on AD group name consistency
• Bill will add mailman list to test instance
• Bill will take a look at sandbox
• Bill will get James a working SOAP account
• Bill will ask Mary Kay to add James to list
• Barbara is working on location data (see UAT Stand-Up status)

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