General Info

Regularly scheduled for 2pm weekdays. Subject to change: email william.west@yale.edu to get added to the meeting invite.

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Documents

Roll Call

Agenda

Please come to the meeting on time & prepared

• What did you do yesterday?
• What are you doing today?
• What obstacles are slowing/stopping progress?

Discussion

David:

• Done:
  • talked w/ Shawn Brooks
  • got fw access
  • got more people data re: finance
• Current:
  • follow up on VPN tunneling of webMethods traffic
  • improvements to the pager form
• Next:
  • confirm that desired people field is in HOP1
  • draw up spec for pager
• Backlog:
  • change maintenance table to excel-box data source
• Obstacles:

Bill:

• Done:
• Current:
  • mockup SN CMDB stuff (see Kesha mail)
  • releasing tonight to testing: Requirements 710, 711, 712, 725, 727, 741
• Next:
  • INC0110831 (incident data fixup)
  • schedule a SN KB hackathon
  • pushing Fruition items to test
  • look at fix in HI INT2155756
  • upgrade of request for request
  • SCCM
  • will look at fixing up mass-resolved incidents
• Backlog:
  • SSO bypass, API ID for Bob Liu
  • will work on INC0101438
  • data center loads of CMDB
  • relationship rack, DC

Bob:

• Next:
  • appointment w/ John Coleman to spec out Request Type for the Private Cloud Service
• Obstacle:
  • gets nav_to.do redirect when using a php module to hit a request

Ricardo:

• Current:
  • will talk w/ users re: request UAT
  • nailed down P1 notifications requirements, will be sending follow-up email w/ documentation; Chloe will put in QC
  • Release Notes
• Next:
  • finalize P1 notifications requirements into QC

Chloe:

• Done:
  • generate 2/21 release spreadsheet
    Current:
• Next:
  • submit P1 notifications requirements into QC (waiting for Ricardo)
  • will submit Request for Private Cloud Request (waiting for Bob, who is on vacation)
  • still working w/ ISO to determine which firewall form is in use (meeting this PM)
  • collate Change requirements meeting rescheduled to next week (Fri 3pm)

Adriene:

• Done:
  • submitted long-term Service Management Plan
• Current:
• Next:
  • update http://its.yale.edu/about/it-service-management/itsm-process-owners and the linked wiki page, both are out of date
• Obstacles:
  • concern about disconnect in CMDB re: communication of deliverables esp. re: application inventory

Christine:

• Done:
• Next:

Past Meetings