General Info

Regularly scheduled weekly status for START replacement

Call-In Info

1. Dial 6-5777, (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 60612 and #.
3. Speak your name, then enter #.

Roll Call

Agenda

Please come to the meeting on time & prepared

1. Review Project Plan deliverables
2. Do we have any issues or risks to discuss with the ITSM program committee?

Discussion

* Roger led the discussion, Christine took notes.

Review of Project Plan

Plan Phase

• Project Plan (Christine) - in draft. Christine will schedule a project planning meeting for Friday 11-1pm - Kesha will be out; include Don, Jay, John, Matt
• Risk Log (Christine) - in draft. update adding resource risk for Kathleen Reilly
• Stakeholder Impact Analysis (Wendy) - complete, just need sign-off from Liz, Jane, & Jay
• Communication Plan (Wendy) draft - need sign-off from Liz, Jane, Jay

Analyze Phase (As-Is)

• Business Requirements Doc (Kesha)
• Email alias (Barb) - design, to-be only
• YaleConnect Exchange - Matt?, Brad Hajzak? Documented process in Blueworks - Jay to check in, David & Rod meeting (decision log in Sharepoint)
• Ethernet & Oracle requests (Barb) - complete
• Central Backup (Barb) - 95% complete. Who does the approval?
• NetID PIN - Matt created process diagram, Liz then updated it. Jay to follow-up (Client Accts). Rod and Dave meet tomorrow about this.
• Xpress Shipping user (Barb) - refer to FN_2, provisioning in IAM?
• Work queues/approval queue (Barb) - 100% complete, in Blueworks, see FN_53
• Display responsibilities - Oracle access (move to IAM?) Client Accts uses this
• Referential Data (Barb) - As-is = 100% To-be - request to enter into START?
• Invoice approval - R12 project is taking care of this.

Risks

• Kathleen Reilly has left the project. Need to mitigate this by training time (summer)
• Jane's promotion and new role. Jane will stay on the project until/unless someone else can take her place.

Obstacles

• David on-call this week

Issues/Concerns

• IAM dependencies - Christine working with Don and John (PMs for IAM), David is working with Rod and technical team for IAM.

• ESS vs. ITS website for user interaction. Re-skin all of Service-Now? Not in scope of START but Adriene and Jane discussed this months ago and agreed that it's a good path forward. What are the UI options for SN. We'll need technical analysis by Bill, David re: pushing and pulling data into ITS website or re-skin SN altogether. Jane asked for a conversation re: level of effect re: reskin SN altogether; Fruition and SN partners should be able to help us re: how to get the push/pull working and what other clients have done in similar situation. Barbara asked... can we leverage Web Methods?

Action Items

Christine

• Schedule planning meeting for Friday 4/5
• Schedule Plan and Analyze gate after Friday's meeting
• Update Work Plan and Risk Log
• Display Responsibilies - move to IAM? Need to log decision

Wendy

• Send Stakeholder Impact Analysis to Jay, Jane, Liz for sign-off
• Send Communication Plan to Jay, Jane, Liz for sign-off

Kesha

• Start working on the Business Requirements Doc

Barbara

• Find out who approves Central Backup requests

Dave

• Meet with Bob Condon re: Infrastructure Build
• Work up a build plan with milestones, Fruition work

Jay

• Check in with 
• Follow-up re: NetID PIN request process with Matt, Liz, Rod

Adriene

• Shop XTRAIN go-in position with Marc Ulan & Judy Offut (Adriene)
• Weigh-in on re-skinning of SN discussion,

Past Meetings