General Info

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Documents

• Requirements (HPQC)
• Schedule (Sharepoint)
• Defects (Google Docs)
• Issues Log (Sharepoint)

Roll Call

Discussion

Agenda

Please come to the meeting prepared with answers, even if it's to report nothing, no progress, or no obstacles.

• What did you do yesterday?
• What are you doing today?
• What obstacles are slowing/stopping progress?

Answers

Derek:

Roseann:

• working on project schedule, should be out by COB
• obstacles:

Barbara:
(vacation)

Bill:

• will take a look on location info in dev
• will work on Opsview integration
• obstacles:

Chloe:

• worked on getting more requirements fleshed out
• worked on what we want to do with Self Service/ESS
• worked on getting email addresses
• obstacles:

James:

• obstacle: can't get on sandbox

Leann:

• working on knowledge defect
• finished incident notifications except for SLA
• problem notifications complete
• will finish up knowledge & change notifications
• obstacle: for knowledge, not sure who to send notifications

Jeff:

• updated defect status from google docs in HPQC
• will be testing & working with Vamshi
• obstacles: can't get in sandbox

Howard:

Backlog

• test emails need to go to Vamshi
• Bill will take a look at sandbox
• Barbara is working on location data (see UAT Stand-Up status)
• Chloe will follow up w/ Dawn re: resolve button (haven't heard back yet)
• Bill will work on email spam/whitelisting problem (continuing)
• Chloe will work on assignment groups (continuing)
• Barbara will talk to Mike to refresh notification content for Derek
• prep for ITSM advisory committee meeting on Thu
• Leann will send mail template to Chloe re: phone number info
• Chloe will add Silas to ServiceNow
• Chloe & Bill will work on email ingest, incl. follow-up meeting
• Chloe & Bill meet re: email ingest
• Barb will work on RACI roles

Meetings

• Roseann will quickly meet with Mike and Jeff
• Roseann will schedule meeting to talk about switch to update sets
• Leann and Jeff will meet to go over defect #16
• Vamshee meeting w/ Jeff and Chloe around 2:30 to do knowledge transfer
• Bill will schedule meeting w/ Derek; invite Chloe, copy Roseann

Actions

• Bill will get James a working SOAP account
• Bill will ask Mary Kay to add James to list
• Roseann will find knowledge notification recipients
• Yale folks should preemptively remove meetings, demand agenda for other meetings
• Get Vamshi into test instance
• Invite Vamshi Bedhadi to meeting
• Bill will notify Derek of upcoming AD/roles input
• Bill will confirm Barb's dev instance admin rights

Past Meetings