General Info

Regularly scheduled for 2pm weekdays. Subject to change: email william.west@yale.edu to get added to the meeting invite.

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Documents

Roll Call

Agenda

Please come to the meeting on time & prepared

• What did you do yesterday?
• What are you doing today?
• What obstacles are slowing/stopping progress?

Discussion

David:

• Done:
  fruition achieved PTAEO in five parallel boxes; I gave them more work to revise it further
• Current:
  attempting to revise data loader for OpsMGR. Got nothing done yesterday, busy with call.
• Next:
  • draw up spec for pager
• Backlog:
  **several forms to revise / create in Visio
  **mainline the data loader when complete
• Obstacles:
  call

Bill:

• Done:
  • Defects 343, 438, 440 in test
• Current:
  • release stuff & testing
• Next:
  • mockup SN CMDB stuff (see Kesha mail)
  • Defects 439 (email graf formatting)
  • Defect 438 (popup closing)
  • Requirement 745 (new enhancement req)
  • Requirement 756 - track 1st assignment unit to which Incident
  • Requirement 738 & 753 (changes to CTS Work Request)
  • Dave Broggi request test failed
  • INC0110831 (incident data fixup)
  • schedule a SN KB hackathon
  • pushing Fruition items to test
  • look at fix in HI INT2155756
  • upgrade of request for request
  • SCCM
  • will look at fixing up mass-resolved incidents
• Backlog:
  • SSO bypass, API ID for Bob Liu
  • will work on INC0101438
  • data center loads of CMDB
  • relationship rack, DC

Bob:

• Current:
  • exploring technology
  • working on decomposing serialized catalog data for re-exposure through web site
• Next:
• Obstacle:

Ricardo:

• Current:
  • nailed down P1 notifications requirements, will be sending follow-up email w/ documentation; Chloe will put in QC
  • Release Notes
• Next:
  • will send calendar request updates to Bill
  • finalize P1 notifications requirements into QC

Chloe:

• Done:
  • onboarding meeting for new groups (CTS)
    Current:
  • NE user group prep
• Next:
  • submit P1 notifications requirements into QC (waiting for Ricardo)
  • will submit Request for Private Cloud Request (waiting for Bob, who is on vacation)
  • still working w/ ISO to determine which firewall form is in use (meeting this PM)
  • collate Change requirements meeting rescheduled to next week (Fri 3pm)

Adriene:

• Done:
  • submitted long-term Service Management Plan
• Current:
• Next:
  • update http://its.yale.edu/about/it-service-management/itsm-process-owners and the linked wiki page, both are out of date
• Obstacles:
  • concern about disconnect in CMDB re: communication of deliverables esp. re: application inventory

Christine:

• Done:
• Current:
  • working on deliverables for plan/analyze START project gate
• Next:

Past Meetings