General Info

Regularly scheduled for 2pm weekdays. Subject to change: email william.west@yale.edu to get added to the meeting invite.

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Work Priority/Sequence

See: Process Owners - Operational

Release Status

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Roll Call

Agenda

Please come to the meeting on time & prepared

• If you don't have a status change, that's OK! Just say so.
• What did you do yesterday?
• What are you doing next? (like, within the next day or two? Break "ongoing" tasks into pieces).
• What obstacles are slowing/stopping progress?

Discussion

Bill:

• Done:
  • R870 (QB integration) in test
• Next:
  • add more servers to SNMP
  • R801 feedback rework
  • R788 feedback rework
  • review change functional spec, convert to tech specs
  • follow up on R785 with ISO
  • resolve issue with R671
  • Send R936 to FRU
• Obstacles:
• Backlog:
  • Request Process functional doc draft
  • schedule a SN KB hackathon

David:

• Done:
  • locked out users have all been reset
  • D616 D610 D623 pushed to test
• Next:
  • R993 mobile device change
  • will be checking inbox each day for refused SN inbound
  • will be monitors active & locked out
  • mobile device change tech specs
  • attaching workflow to Ethernet
  • assigned fruition to make variables read-only on RITM view
• Obstacles:
• Backlog:
  • defects

Kesha:

• Done:
  • R896 tested, created D614
  • financial approval workflow, cont. (add, change)
• Next:
  • financial approval workflow, cont. (delete)
• Obstacles:
• Backlog:

Tim:

• Done:
  • cmdb release 5 requirements planning completed
• Next:
  • also moving
  • updating quickbase
  • more meetings about release 5
  • R870 - follow-up analysis
  • connect w/ Bill to get access to the Applications Data Source
  • get app owners to map out app relationships
• Backlog:

Hari:

• Done:
• Next:
  • R870 (CMDB QB)
  • R899 (tel add)
  • R930 (tel chg)
  • R933
  • D604 back in test (retest)
  • D606 in test
  • R842 (pager change)
  • R850
  • D593, D594, D574 - ready for retest
  • D579, D591-D594 advanced to test
  • revisit D436
  • test R987
• Obstacles:
• Backlog:
  • draft additional test scripts

Chloe:

• Done:
  • emailed queue managers about mail ingress
  • updated QC re: updates to R801, R788
  • UAT passed, pushed to RTR: R933, R950, R976, D588, R652, R654, R949, R950, R957, R967 (Kovacs)
• Next:
  • release notes
  • follow up re: onboarding for Center for Language Studies (holding pattern)
• Obstacles:
• Backlog:

Ricardo:

• Done:
• Next:
• Obstacles:
• Backlog:

Adriene:

• Done: finished ITSM demand vs capacity report for Len/Russell to request additional resources; sent notification to queue managers on email intake problem
• Next: send update out to queue managers on email intake monitoring process, so everyone stops freaking out. Asking process owner enforcement on turning away demand that does not move us towards process maturity or capability improvement as a whole.
• Obstacles: 
• Backlog: estimating FY14 demand

Christine:

• Done:
  • went to the ROC
• Next:
  • going back to the ROC
  • moving
• Obstacles:
• Backlog:

Past Meetings