General Info

Merged with START standup on 9:30am weekdays. Subject to change, keep a lookout here. These minutes will still be maintained.

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Work Priority/Sequence

See: Process Owners - Operational

Release Status

http://trello.com/b/jwlT2lWa/servicenow

Roll Call

Agenda

Please come to the meeting on time & prepared

• If you don't have a status change, that's OK! Just say so.
• What did you do yesterday?
• What are you doing next? (like, within the next day or two? Break "ongoing" tasks into pieces).
• What obstacles are slowing/stopping progress?

Discussion

Soren Sonsen:

• Looking at the list of defects. A lot of progress since the last meeting.
• Do assignment group changes from ServiceNow queue

David Backeberg:

• Done:
  • Dug on CMDB Unix issues. Sandy machines are running RHEL 4, and are not properly responding to SNMP extend command.
  • Dug on CMDB integration with Quickbase. Determine that the integration broke because somebody removed Bill West's account.
  • Dug on CMDB Unix issues with John Coleman machines. Determined that at least some of them are not actually John Coleman machines.
  • Killed a series of defects.
  • Heard that Bedework calendar request is no longer wanted. Marked several update sets as ignore. Updated Trello board. Updated HPALM.
  • D897; Determined that we are officially not going to advance the fixes.
• Next:
  • Need to tell Hari my prioritized list of defects:  D788, D847, R1108, R1109
  • Need to attack incidents in the SN queue
• Obstacles:
• Backlog:

Tim:

• Done:
  • Recapping the meeting about CMDB issues
  • Certain Unix machines are not displaying
  • Integration problem with Quickbase; need a new account
• Next: 
  
  • Continuing to emphasize importance of CMDB stuff.
• Backlog:

Hari:

• Done:
  • completed drupal automation
  • Did a different form to 60%
  • completed ruby webfarm
• Next:
  
  • R1041, need more test cases, clarification from some expert on Change module.
  • R1109 hpc service 
• Obstacles:
• Backlog:
  
  

Chloe:

• Done:
  • on vacation
• Next:
  
  • UAT coming up for FASIT stuff, R1139 plus others. 1138, 1140, 1141. On Wednesday.
  • Going to associate provider services with user groups
  • Need to meet up with Dave regarding workflow, FASIT requirement
• Backlog:

Ricardo:

• Done:
  • Things look good with provider services and associations
• Next:
• Obstacles:
• Backlog:

Adriene:

• Done:
  • ordered coffee
• Next:
• Obstacles:
• Backlog:

Christine:

• Done:
• Next:
  • lots of meetings today
• Obstacles:
• Backlog:

Dave Rich:

Done:
• • Regression test suite in ALM

Obstacles:

• Backlog:

Michael Hale:

• Next:
• Obstacles:

Jim McKay:

Allen:

• Done:
• Next:

John:

• Done: 
• Next: 

Rosann Adams:

questions for us, hoping to meet one-on-one:

• What is the team doing well?
• If we could do one thing better, what would it be?
• What do we need to stop doing, that's not making things better?
• ORG chart as distributed by Adriene in email is probably not the ORG going forward
• Likely that team members will move around physically in the building. Jane's team is on the 5th floor. Space team will figure it out in the future. Not currently any space to move ITSM upstairs. Possibly as soon as two months.

Past Meetings