General Info

Merged with START standup on 9:30am weekdays. Subject to change, keep a lookout here. These minutes will still be maintained.

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Work Priority/Sequence

See: Process Owners - Operational

Release Status

http://trello.com/b/jwlT2lWa/servicenow

Roll Call

Agenda

Please come to the meeting on time & prepared

• If you don't have a status change, that's OK! Just say so.
• What did you do yesterday?
• What are you doing next? (like, within the next day or two? Break "ongoing" tasks into pieces).
• What obstacles are slowing/stopping progress?

Discussion

David Backeberg:

• Done:
  • D897. Fixed in DEV, but not yet advanced to TEST yet.
  • fixed spreadsheet issue with CMDB.
  • fixed missing catalog item, there was a ticket
  • spent of yesterday doing SN RTS queue
• Next:
  • Telephone Services defects
  • find root cause of CMDB import not running automatically
• Obstacles:
• Backlog:

Kesha:

• Done:
• Next:
• Obstacles:
• Backlog:

Tim:

• Done:
• Next: 
  • Get Julio access to TEST environment, so he can emulate users.
  • Broken in production; relationships between provider services and business services. Relationship between the two is broken. It loads the relationships, but is failing in PROD. Need to figure out why. Tim said he will file the INC ticket.
• Backlog:

Hari:

• Done:
• Next:
  
  • R1041, need more test cases, clarification from some expert on Change module.
  • R1109 hpc service 
• Obstacles:
• Backlog:
  
  

Chloe:

• Done:
  • Cannot open tickets in DEV and TEST.
  • Suggest that Backeberg not take add / remove user tickets from RTS queue
• Next:
  • Anything that might make it into release for Friday? NO.
  • Good for R1139;
• Backlog:

Ricardo:

• Done:
  • asked about whether anything else will make the release this week
• Next:
• Obstacles:
• Backlog:

Adriene:

• Done:
  • ordered coffee
• Next:
• Obstacles:
• Backlog:

Christine:

• Done:
• Next:
• Obstacles:
• Backlog:

Dave Rich:

Done:
• • Doing more testing on Telephone Service
  Next: Writing test scripts for telephone services.

Obstacles:

• Backlog:

Michael Hale:

• Next:
• Obstacles:

Jim McKay:

Allen:

• Done:
• Next:

John:

• Done: 
• Next: 

Rosann Adams:

questions for us, hoping to meet one-on-one:

• What is the team doing well?
• If we could do one thing better, what would it be?
• What do we need to stop doing, that's not making things better?
• ORG chart as distributed by Adriene in email is probably not the ORG going forward
• Likely that team members will move around physically in the building. Jane's team is on the 5th floor. Space team will figure it out in the future. Not currently any space to move ITSM upstairs. Possibly as soon as two months.

Past Meetings