General Info

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Documents

• Requirements (HPQC)
• Schedule (Sharepoint)
• Defects (Google Docs)
• Issues Log (Sharepoint)

Roll Call

Chloe:

• finishing approval to change links in client facing emails (ESS)
• will follow up on request items 189-190
• working on UAT

Jeff:

• testing knowl & change w/ Vamshi
• will be out
• finishing kn transfer to Vamshi

Mary-Kay, Mike:

• obstacle: create content in dev, Fruition OK

Vamshi:

• continue testing on prob change inc
• work w/ jeff on transfer
• will take over monday
• will follow up on HPQC access for Fruition

Bill:

• worked on Opsview integration
• worked on assignment group changes
• will sort out mail aliases after assignment groups redone

Derek:

• child/parent incident requirement
• working on change task autopopulation of due date
• will work on change metrics
• obstacles: location data

Leanne:

• working defect list - will email to Jeff and Vamshi

Discussion

Agenda

Please come to the meeting prepared with answers, even if it's to report nothing, no progress, or no obstacles.

• What did you do yesterday?
• What are you doing today?
• What obstacles are slowing/stopping progress?

Answers

• clean up old data right before go-live (incident)

Backlog

• Chloe will follow up on pp15-17 AP200 request items 189-190
• Chloe will follow up on new call plugin (Dawn)
• Chloe will follow up w/ Dawn re: resolve button (haven't heard back yet)
• Bill working on email intake addresses (Lori)
• Chloe will edit links in notification emails
• Bill & Nick - nagios integration (good progress, continuing)
• Bill will follow up on roles for RACI groups
• Bill will work on assignment group redo
• Bill will follow up w/ Rod Gustavson follow-up re: cleanup (maybe the Yale Dir source has better data)
• Bill will follow up on ESS disabling and blocking non-licensed user logins
• Bill will provide James w/ missing schema info
• James to follow up w/ Rick re: CSI to find out work scope
• Bill disable ess plugin/portal?
• Bill find out workflow for adriene how to add news (change process & mechanism) (filter items by role)
• Bill follow up on how does something get in the faq
• Bill will set up role-based test users in test for jeff
• Bill will follow up on populating group owner in AD
• James will post results to SharePoint
• Roseann will find knowledge notification recipients
• Bill will work on email spam/whitelisting problem (continuing)
• Chloe will follow up on required fields (Roseann)
• Bill will provide James w/ missing gauge perms/role
• Leann working on list of everything not done yet per latest RTM, probably done by COB
• Roseann will provide missing required fields, inbound email define record values
• Chloe will work on assignment groups (continuing)
• Bill will make test emails need to go to testers list
• Bill will follow up on AD group name consistency
• Bill will add mailman list to test instance
• Bill will take a look at sandbox
• Bill will get James a working SOAP account
• Barbara is working on location data (see UAT Stand-Up status)
• Bill will ask Mary Kay to add James to list

Meetings

• Roseann will schedule meeting to talk about switch to update sets
• Leann and Jeff will meet to go over defect #16
• Jeff and Bill will meet

Actions

Past Meetings