Service Board

Owned by Former user (Deleted)
Last updated: Oct 24, 2012Version comment
1 min read

Overview

  • Focuses on customer satisfaction of Yale IT services 
  • Will develop a process and complete 360°review of our services 
  • Review proposed changes to the business service map as a result of the proposed Project portfolio scenarios 
  • Comprised of those who own a portfolio of services and/or individual service owners from across campus 
  • Meets monthly

 Full description and charter is located at: http://its.yale.edu/about/collaboration-and-governance/service-board

  File Modified

Microsoft Powerpoint Presentation Service Board.pptx Service Board Kickoff - October 2012

Oct 24, 2012 by Former user

Microsoft Excel Spreadsheet IT Services, Owners, 052113.xlsx updated, with Customer Sat data

May 21, 2013 by Former user