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Service Board
Service Board
- Former user (Deleted)
Owned by Former user (Deleted)
Overview
- Focuses on customer satisfaction of Yale IT services
- Will develop a process and complete 360°review of our services
- Review proposed changes to the business service map as a result of the proposed Project portfolio scenarios
- Comprised of those who own a portfolio of services and/or individual service owners from across campus
- Meets monthly
Full description and charter is located at: http://its.yale.edu/about/collaboration-and-governance/service-board