Training Materials
SN Foundations Training
- Desktop version - http://community.service-now.com/learning-center#foundations
- Mobile version - http://community.service-now.com/foundations-course-mobile-version
SN Sysadmin Training
- Can't reproduce training materials but here are some notes from the class.
General Work Instructions
- Basics for ESS Users (PDF) - http://wiki.service-now.com/images/a/ad/Basics_for_ESS_Users.pdf
- Basics for Administrators and ITIL Users (PDF) - http://wiki.service-now.com/images/c/cf/Basics_for_Admins%26ITIL_Users.pdf
Knowledge 2012 (Conference Notes)
These are just personal notes and may not be accurate. Links may die anytime.