2012 06 June Advisory Meeting
- Former user (Deleted)
Owned by Former user (Deleted)
June 14 2012 ITSM Advisory Board
Attending: Russell Sharp, Susan Kelley, Jeff Capuano, Paul DiBello, Lou Tiseo, Adriene Radcliffe
The agenda centered on the AAR for the ServiceNow outage, and on the overall ITIL/ServiceNow adoption throughout ITS (see attached agenda and notes)
Next steps: Paul, Adriene, Brian, Ed Kairiss, Russell Sharp to request focused BA resources to work on updated Job Aids and requirements for SSG.