2013-05-10 Release

Summary

  • new catlog items for Wordpress requests

Progression

Status

Activity

Description

Duration

(tick)

Submit change request

Open a build/test change request in https://yale.service-now.com/, assign to INF SN App Support

minutes

(tick)

Schedule code review

this should happen after initial handover and before release

minutes

(tick)

Build

Begin work in dev

days

(tick)

Developer tests

Ensure all pushed to and unit tested in test

hours

(tick)

Push to Test

Hand over initial requirements list for functional & QA validation

minutes

(tick)

Testing

UAT & product testing (testing instance)

days

(error) (missed)

Conduct code review

Shouldn't take long, just basic validation of approach and docs

hours

(tick)

Defect fixes

Iterative follow-up work in dev, test for defect resolution

days

(tick)

Code Freeze

Identify changes & updates that have passed both testing regimes. Push to preproduction.

hours

(in progress)

Regression Testing

QA group conducts regression testing in preproduction

minutes

()

Go/no-go

Decide to push to production.

minutes

()

Production deployment

Push to prd.

hours

()

Production rollback

If applicable; follow ServiceNow Rollback Procedure.

hours

()

Clone

clone from prd to: pre, trn, and tst for after release

hours

()

Push to Test

re-push outstanding, ready work back to test

hours

()

Notify stakeholders

send out email w/ summary status & link to release documentation, close out RFC and cancel clone requests, if rollback or no-go.

minutes

Change Control

CHG0006460

Release Notes

https://yale.service-now.com/kb_view.do?sysparm_article=KB0001428

Documentation

Detail is provided in the description. Full implementation detail is captured in the update set, which can be viewed (with admin rights) by drilling down into the links.

Approved Updates

Update_Set_Name

Description

2013/04/29 - 5

FRU0014333 - Requirement 786 - Request: New Catalog Item: "WordPress Feature Request"

  • fix help text, regex for site url

2013/04/29 - 4

FRU0014332 - Requirement 791 - Request: New Catalog Item "WordPress Site Request"

  • fix to regex

2013/04/26 - 2

FRU0014332 - Requirement 791 - Request: New Catalog Item "WordPress Site Request"

2013/04/23 - 1

FRU0014333 - Requirement 786 - Request: New Catalog Item: "WordPress Feature Request"

Manual Updates
  • R786, R791 - ensure assignment group is set on wordpress support requests; use "AIT Instructional Technology Group"