2013-12-13 Release

Owned by Former user (Deleted)
Last updated: Dec 10, 2013 by David Backeberg (Unlicensed)
3 min read

Summary

Progression

Status

Activity

Description

Duration

(tick)

Submit change request

Open a build/test change request in https://yale.service-now.com/, assign to INF SN App Support

minutes

()

Schedule code review

this should happen after initial handover and before release

minutes

()

Initial development, pushes to test

Begin work in dev

days

()

QA, UAT in test

iterate on defects found by QA and UAT feedback; any items passing both should be moved to "Ready to Release" column

hours

()

Conduct code review

Shouldn't take long, just basic validation of approach and docs

hours

()

Code Freeze

By Wed AM: Identify changes & updates that have passed both testing regimes. Push to preproduction.

hours

()

Regression Testing

QA group conducts regression testing in preproduction

minutes

()

Go/no-go

Get approval from QA to go to production

minutes

()

Production deployment

Push to prd.

hours

()

Production rollback

If applicable; follow ServiceNow Rollback Procedure.

hours

()

Clone

clone from prd to: pre, trn, and tst for after release

hours

()

Push to Test

re-push outstanding, ready work back to test

hours

()

Notify stakeholders

send out email w/ summary status & link to release documentation, close out RFC and cancel clone requests, if rollback or no-go.

minutes

Change Control

ServiceNow changes for 2013-12-13 (https://yale.service-now.com/change_request_list.do?sysparm_query=GOTOshort_description%3E%3Dservicenow%5Estart_dateON2013-12-13%40javascript%3Ags.dateGenerate('2013-12-13'%2C'start')%40javascript%3Ags.dateGenerate('2013-12-13'%2C'end'))

Release Notes

https://yale.service-now.com/kb_view.do?sysparm_article=KB0001428

Dec 13, 2013

  • D811 - State being not updated on RITM View for all the PMO Forms (Already committed?) 2013/11/20 - 1
  • R956 - Request: New Service Request for Request New Webfarm Applicati 2013/09/18 - 4, 2013/09/26 - 7, 2013/11/06 - 5, 2013/11/12 - 1
  • /end RTS
  • R970 - Mobile Device: Add New catalog item 2013/07/10 - 2, 2013/08/12 - 1
  • R1020: Financial Approval Workflow v2.0 (nothing to commit; this is already there)
  • R1072: Mobile Device Add and Mobile Device Change. Changing the SPEC for messaging on the form. 2013/11/01 - 4 (may need to push this again when Change goes to PROD)
  • R1110: Mobile Add: Associate Financial Approval Workflow to Request Form 2013/11/11 - 2, 2013/11/11 - 5
  • R1127: Ethernet: Auto-populate contact fields 2013/12/02 - 3
  • R1142: Reduce TWO PTAEO workflow timers from 10 minutes to 3 minutes. 2013/12/10 - 7
  • D677: Mobile Device Add: Remove search box, place in correct category. 2013/09/27 - 2
  • D691 - Add Mobile Device - Calling/data plans should be filtered according to selected provider. 2013/10/04 - 2
  • D724 - Mobile device add - Add-on list not cleared if new provider selected.  Common to all mobile device forms. 2013/11/08 - 1
  • D813: Mobile Device Plan Updates not applied correctly. 2013/11/25 - 1
  • D823 -  Financial Approval Workflow 2 PTAEO: Only one approval requested - should be two. 2013/11/15 - 2, 2013/11/15 - 3, 2013/11/15 - 5, 2013/11/18 - 4, 2013/11/22 - 4
  • D829: Mobile Device Add - Calling / Data Plan should be a required field. 2013/11/22 - 1
  • D832: Financial Approval 2-PTAEO - Approved Notification going out before RITM fully approved. 2013/11/18 - 5, 2013/11/20 - 2
  • D834: FA 2P - One time charge approver disappeared from list with no action from user. 2013/11/22 - 7
  • D840: FA2P: RITM Fulfilled based on one secondary Approval only. 2013/11/26 - 4
  • D841: FA2P - Auto Approve did not occur as expected. 2013/11/26 - 3
  • D853: TWO PTAEO Financial Approval Workflow: Upon escalation, secondary approver requested for ORG where approval has already been granted. 2013/11/22 - 3
  • D863 - FA2P. Secondary approver action over-rides initial approver action. 2013/12/06 - 2 

update sets:

  • 2013/07/10 - 2
  • 2013/08/12 - 1
  • 2013/09/18 - 4
  • 2013/09/26 - 7
  • 2013/09/27 - 2
  • 2013/10/04 - 2
  • 2013/11/01 - 4
  • 2013/11/06 - 5
  • 2013/11/08 - 1
  • 2013/11/11 - 2
  • 2013/11/11 - 5
  • 2013/11/12 - 1
  • 2013/11/15 - 2
  • 2013/11/15 - 3
  • 2013/11/15 - 5
  • 2013/11/18 - 4
  • 2013/11/18 - 5
  • 2013/11/20 - 2
  • 2013/11/22 - 1
  • 2013/11/22 - 3
  • 2013/11/22 - 4
  • 2013/11/22 - 7
  • 2013/11/25 - 1
  • 2013/11/26 - 3
  • 2013/11/26 - 4
  • 2013/12/02 - 3
  • 2013/12/06 - 2
  • 2013/12/10 - 7
Approved Updates

Anything applied to preprod after Monday (https://yalepreproduction.service-now.com/sys_remote_update_set_list.do?sysparm_query=commit_date%3E%3Djavascript%3Ags.dateGenerate('2013-12-09'%2C'21%3A44%3A58'))

Manual Updates

Anything that the deployer must do manually (outside of update sets) to complete the deployment as it was done in test and preproduction.