2013-11-29 Release
- Former user (Deleted)
- David Backeberg (Unlicensed)
Summary
Progression
Status | Activity | Description | Duration |
|---|---|---|---|
| Submit change request | Open a build/test change request in https://yale.service-now.com/, assign to | minutes |
() | Schedule code review | this should happen after initial handover and before release | minutes |
() | Initial development, pushes to test | Begin work in dev | days |
() | QA, UAT in test | iterate on defects found by QA and UAT feedback; any items passing both should be moved to "Ready to Release" column | hours |
() | Conduct code review | Shouldn't take long, just basic validation of approach and docs | hours |
() | Code Freeze | By Wed AM: Identify changes & updates that have passed both testing regimes. Push to preproduction. | hours |
() | Regression Testing | QA group conducts regression testing in preproduction | minutes |
() | Go/no-go | Get approval from QA to go to production | minutes |
() | Production deployment | Push to prd. | hours |
() | Production rollback | If applicable; follow ServiceNow Rollback Procedure. | hours |
() | Clone | clone from prd to: pre, trn, and tst for after release | hours |
() | Push to Test | re-push outstanding, ready work back to test | hours |
() | Notify stakeholders | send out email w/ summary status & link to release documentation, close out RFC and cancel clone requests, if rollback or no-go. | minutes |
Change Control
ServiceNow changes for 2013-11-29 (https://yale.service-now.com/change_request_list.do?sysparm_query=GOTOshort_description%3E%3Dservicenow%5Estart_dateON2013-11-29%40javascript%3Ags.dateGenerate('2013-11-29'%2C'start')%40javascript%3Ags.dateGenerate('2013-11-29'%2C'end'))
Release Notes
https://yale.service-now.com/kb_view.do?sysparm_article=KB0001428
Nov 29, 2013
- R931 - Telephone Services Delete (including FA) 2013/06/04 - 2, 2013/06/04 - 3, 2013/06/07 - 2, 2013/06/18 - 3, 2013/07/17 - 1, 2013/07/19 - 7, 2013/08/27 - 8
- R992 - Mobile Device Plan Delegated Maintenance 2013/07/03 - 1
- R994 Mobile Device: Delete 2013/07/19 - 2
- R1111: Mobile Delete: Associate Financial Approval Workflow to Request Form 2013/11/11 - 4
- R1122: Associate Financial Approval Workflow with Telephone Services Delete 2013/11/22 - 2
- D517 - Telephone Delete: Number verification fails onSubmit(). 2013/06/20 - 2
- D574 - Telephone Delete: date validation issues 2013/07/31 - 6, 2013/11/22 - 6
- D589 - Mobile Device Delete. Wrong assignment group. 2013/07/31 - 10
- D623: Delete Mobile Device. Phone number issues, and date issues. 2013/08/19 - 3
- D636: Telephone Services Delete: Validate the end date more 2013/08/27 - 2
- D673 - Telephone Delete: Requested for not indicated as required field. 2013/10/15 - 2
- D674 - Delete Telehone request - date picker used but system reports error- invalid date. 2013/11/05 - 5
- D694 - Delete Mobile Device - Date picker errors with valid date. 2013/11/06 - 2
- D695 - Delete Telephone services has an extra title bar.2013/10/15 - 3
- D854: Telephone Delete: Missing Notification in Gmail on Escalation. No update set for this one. It was spurious behavior that fixed itself.
- D855 - R994 Mobile device delete: date picker allows yesterday as valid date. 2013/11/22 - 5
update sets:
2013/06/04 - 2
2013/06/04 - 3
2013/06/07 - 2
2013/06/18 - 3
2013/06/20 - 2
2013/07/03 - 1
2013/07/17 - 1
2013/07/19 - 2
2013/07/19 - 7
2013/07/31 - 6
2013/07/31 - 10
2013/08/19 - 3
2013/08/27 - 2
2013/08/27 - 8
2013/10/15 - 2
2013/10/15 - 3
2013/11/05 - 5
2013/11/06 - 2
2013/11/11 - 4
2013/11/22 - 2
2013/11/22 - 5
2013/11/22 - 6
Manual deploy:
Go to Scheduled Import. Force the import for MobileDevicePlans. Watch progress and confirm it completes without error. This populates the mobile device plans.
Check on the Service Catalog. In PROD, nothing in the category Phones and Cable TV should be visible. In PRE-PROD, we should see Pager subcategory, Mobile Device Delete, and Telephone Services Delete.
Approved Updates
Anything applied to preprod after Monday (https://yalepreproduction.service-now.com/sys_remote_update_set_list.do?sysparm_query=commit_date%3E%3Djavascript%3Ags.dateGenerate('2013-11-25'%2C'21%3A44%3A58'))
Manual Updates
Anything that the deployer must do manually (outside of update sets) to complete the deployment as it was done in test and preproduction.