2013-03-11 Release
- Former user (Deleted)
Summary
This release is the Berlin upgrade (major revision) with related fixes.
Progression
Status |
Activity |
Description |
Duration |
|---|---|---|---|
|
Identify release date |
see Release Calendar |
minutes |
|
Schedule code review (Mon 1pm) |
this should happen after initial handover and before release |
minutes |
|
Submit change request |
Open a build/test change request in https://yale.service-now.com/, assign to |
minutes |
|
Start release document |
Copy from template ServiceNow Release YYYY-MM-DD |
minutes |
|
Build phase work |
Begin work in dev |
days |
|
Unit tests |
Ensure all pushed to tst & unit tested |
hours |
|
Initial code freeze |
Hand over initial requirements list for functional & QA validation in tst |
minutes |
|
Conduct code review |
Shouldn't take long, just basic validation of approach and docs |
hours |
|
Defect fixes |
Iterative follow-up work in dev, test for defect resolution |
days |
(in progress) |
Finalize release |
Identify changes & updates that are going/not going. Push to (tst). |
hours |
|
Final code freeze |
Hand over final requirements list for functional & QA validation, w/ regression, in (tst) |
minutes |
|
Go/no-go |
Decide to push to production. |
minutes |
|
Production deployment |
Push to prd. |
hours |
(n/a) |
Production rollback |
If applicable; follow ServiceNow Rollback Procedure. |
hours |
|
Clone |
clone from prd to: pre, trn, and tst for after release |
hours |
|
Notify stakeholders |
send out email w/ summary status & link to release documentation, close out RFC and cancel clone requests, if rollback or no-go. |
minutes |
(n/a) |
Target/Actuals |
Deliver target/actuals using estimator spreadsheet or equivalent |
hours |
Change Control
Release Notes
https://yale.service-now.com/kb_view.do?sysparm_article=KB0000066
Documentation
Detail is provided in the description. Full implementation detail is captured in the update set, which can be viewed (with admin rights) by drilling down into the links.
Requirements/Defects
Approved Updates
Update Set (Original Names) |
Description |
|---|
Manual Updates
- Requirement 754: add category "Computer and Device Support" to catalog
- Requirement 781: manually add tooltip markup, since the update set process munges it
- Fixup of DWH data source manually setting the MID server, oracle stuff, jdbc URL (add to post-clone script)
- test load DWH data source
- remove extra workflow label from New Service Request catalog item UI
- manually populate the catalog data types maintenance table
- manually check the onSubmit() script in the New Service Request catalog item
- Request 781: set Mailing List SC Task group to CTS STC Management
- R56 - must manually fixup the midserver and Oracle instance to match the SN INSTANCE where the update sets are being applied