2013-07-11 - ITSM Practitioners Group

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Last updated: Jul 11, 2013Version comment
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AGENDA

  • Jim McKay to present on CSI (30 minutes)
  • Julio Valdes was to present on CMDB release 3 but was out sick

ATTENDEES

Chloe Turnbull, Jim McKay, Jason Shuff, Andrea Wolff, Ricardo Chavira, Lori Seluga, Mary-Kay Kaminski, Stephanie Scungio, Bob Goclowski, Mark Kovacs, Neha Agrawal, Rick Smith, Paul DiBello, Dawn Colonese, Lou Tiseo, Soren Sonson

MEETING NOTES AND ACTION ITEMS

  • Jim McKay presented on CSI.  His presentation can be found here.
  • Mark Kovacs has offered anyone who wishes to discuss CSI to contact him to discuss his experience with CSI for Incident Management.