Platform Owner	Deanna Burns (Unlicensed)
PM	David Swanson (Unlicensed)
Document status	WORK IN PROGESS
SN Discovery SME	Allena Kendrick (Unlicensed)
CMDB Manager	Christopher Abbott (Unlicensed)
Business Analysts	Vandana Bansal
Yale Architect	Andrew Newman (Unlicensed)
SN CMDB Lead	Vimalpriya Kothandapani (Unlicensed)

ServiceNow Discovery Protocols(Probes, Patterns) Requirements

#	Approved CI Classes	Protocol	Port Probe	Port	Protocol - Probes/Pattern
1	Linux/Unix Servers [including storage devices] Relationship Classes: cmdb_ci_linux_server.list cmdb_ci_computer.list cmdb_ci_disk.list cmdb_ci_file_system.list cmdb_running_process.list cmdb_ci_network_adapter.list cmdb_ci_hardware.list	SSH User credentials w/ SUDO for target	ssh	22	Probe to fire patterns for Horizontal discovery: Horizontal Pattern Probe Retrieves information for identifying it in the CMDB, such as serial number and NICs. Linux - Identity Probe Retrieve Linux installed software: Linux - Installed Software Probe Retrieves memory information: Linux - Memory Probe Gets detailed information about the memory modules installed in the system. "\| cat" is used because 1) Dmidecode tends to return junk error codes so "\|" throws away the code, and 2) sudo command has a bug causing it to hang forever; see KB0683246 and https://bugzilla.sudo.ws/show_bug.cgi?:id=826 for details: Linux - Memory Modules Probe Gets network information: Linux - Network Probe Retrieve disk information Linux - Storage: Probe Gathers fully qualified domain name: Linux - Find FQDN Probe Retrieves serial numbers from DMI (BIOS) "\| cat" is used because 1) Dmidecode tends to return junk error codes so "\|" throws away the code, and 2) sudo command has a bug causing it to hang forever; see KB0683246 and https://bugzilla.sudo.ws/show_bug.cgi?id=826 for details: Linux - Hardware Information Probe Gets the distribution for Linux operation system: Linux - Distribution
2	Network Devices Classes: cmdb_ci_ip_router.list cmdb_ci_ip_switch.list	SNMPv3 Read Only String	snmp	161	Pattern to fire patterns for Horizontal discovery: The Horizontal Pattern probe works with the Horizontal Discovery sensor to enable Discovery to use patterns for discovery. When you see messages in the ECC Queue from this probe, they appear with the ECC queue name Pattern Launcher, followed by the name of the pattern. The probe contains a sensor named Horizontal Discovery Sensor, which performs the actual updates of the CMDB based on identification rules. Horizontal Pattern Network Router Pattern fires to obtain Routing information: Network Routing Device - Light Pattern fires to obtain switch information: Network Switch
3	NetApp Storage Relationships Classes: cmdb_ci_storage_server.list cmdb_ci_storage_device.list cmdb_ci_storage_cluster.list cmdb_ci_storage_cluster_node.list cmdb_ci_storage_node_element.list cmdb_ci_network_adapter.list cmdb_serial_number.list cmdb_ci_ip_address.list cmdb_ci_disk.list cmdb_ci_storage_fileshare.list cmdb_ci_storage_pool.list cmdb_ci_storage_volume.list cmdb_ci_iscsi_export.list cmdb_ci_storage_controller.list cmdb_ci_fc_export.list cmdb_ci_fc_port.list	Basic Auth (net app read only)	Basic Authentication		Pattern Obtains NetApp device storage details: NetApp Storage 7-Mode Pattern obtains NetApp Devices storage clusters NetApp Storage Cluster-Mode
4	VMware vCenter Relationship Classes: cmdb_ci_vcenter.list cmdb_ci_vmware_instance.list cmdb_ci_vcenter_dv_port_group.list cmdb_ci_vmware_template.list cmdb_ci_vcenter_object.list cmdb_ci_vcenter_datacenter.list cmdb_ci_vcenter_network.list cmdb_ci_vcenter_dvs.list cmdb_ci_vcenter_folder.list cmdb_ci_esx_resource_pool.list cmdb_ci_vcenter_datastore.list cmdb_ci_vcenter_cluster.list mdb_ci_vcenter_dvs.list cmdb_ci_storage_volume.list cmdb_ci_network_adapter.list	VMWARE Read only user/pass	vmapp	22 80 443	Probes a Unix machine for VMWare Workstation information: UNIX - Get VMWare Workstation Probe to get information from vCenter about ESX hosts, resource pools, and virtual machines. Implementation details for this probe are located in a MID server script include called VMWarevCenterProbe. VMWare - vCenter Probe Explores clusters and resource pools. Relate each cluster to its resource pools, ESX hosts and its containing folder or datacenter. The sensor will trigger the "ESX Hosts" probe to explore ESX hosts.This probe's implementation is located in a MID server script include named VMWarevCenterClustersProbe.: VMWare - vCenter Clusters Probe to get information about a vCenter's datacenters. The sensor will fire a probe for each type of vCenter object in each datacenter: VMs, explored by the "VMWare - vCenter VMs" probe, clusters, explored by the "VMWare - vCenter Clusters" probe, datastores, explored by the "VMWare - vCenter Datastores" probe, and networks, explored by the "VMWare - vCenter Networks" probe. This probe's implementation is located in a MID server script include named VMWarevCenterDatacentersProbe. As of the Istanbul release this probe replaces the "VMWare - vCenter" probe for Discovery: VMWare - vCenter Datacenters Probe Explores datastores, datastore hostmounts and datastore disks.This probe's implementation is located in a MID server script include named VMWarevCenterDatastoresProbe: VMWare - vCenter Datastores Explore virtual networks. This probe's implementation is located in a MID server script include named VMWarevCenterNetworksProbe.: VMWare - vCenter Networks Probe Explores NICs installed in virtual machines.This probe's implementation is located in a MID server script include named VMWarevCenterVMNICsProbe: VMWare - vCenter VM NICs Probe Explores VMs.This probe's implementation is located in a MID server script include named VMWarevCenterVMsProbe: VMWare - vCenter VMs
5	F5 Load Balancer Relationships classes: cmdb_ci_lb_bigip.list cmdb_ci_lb_interface.list cmdb_ci_lb_pool.list cmdb_ci_lb_pool_member.list cmdb_ci_lb_vlan.list cmdb_ci_lb_service.list cmdb_ci_dns_name.list cmdb_ci_cluster.list cmdb_ci_cluster_node.list	SNMP and read only shell BigIP user	snmp		Probe Retrieves the BIG-IP Identity: SNMP - F5 BIG-IP - Identity Probe Retrieves the BIG-IP chassis serial number, which is globally unique for this vendor: SNMP - F5 BIG-IP - Identity - Serial Probe Collects information on the F5 BIG-IP, including pools, services, and VLANs.: SNMP - F5 BIG-IP - System Probe Retrieves Load balancing Info: F5 BigIP LTM F5 BigIP GTM
6	Oracle Relationship classes: cmdb_ci_db_ora_instance.list	sudo: can run crs_stat, lsnrctl, crsctl, srvctl)	JDBC note: adding the service patch levet to the pattern	22	Probe Get the details of a specific Oracle instance: Oracle - Instance Details Probe Obtain the PFile for Oracle instance: Oracle - Instance PFile Prober Gathers Oracle instance version information: Oracle - Instance Version Probe Get the details of a specific Oracle listener: Oracle - Listener Details Pattern Retrieves Oracle DB information on Unix: Oracle DB On Unix
7	Under review for Integrations with trusted datasources until JEA is available in the ServiceNow Orlando version.
8	windows servers	JEA available in Orlando			interim solution will be to set up an integration
9	MSSQL	JEA available in Orlando			interim solution will be to set up an integration

SNMP Management Information Base (MIB) modules

SNMP MIBS - MID SERVER MIB FILE	Description	ActiveSort	Class
Select record for action: A10 AX	A10 AX	2.7.1-P3	MIB file for A10 - AX
Select record for action: A10 COMMONS	A10 COMMONS	2.7.1-P3	MIB file for A10 - COMMONS
Select record for action: Alteon-Cheetah-Layer4	Alteon-Cheetah-Layer4	29.5.1	ALTEON-CHEETAH-LAYER4-MIB.mib
Select record for action: Alteon-Cheetah-Network	Alteon-Cheetah-Network	29.5.1	ALTEON-CHEETAH-NETWORK-MIB.mib
Select record for action: Alteon-Cheetah-Switch	Alteon-Cheetah-Switch	29.5.1	ALTEON-CHEETAH-SWITCH-MIB
Select record for action: Alteon-Root	Alteon-Root	29.5.1	ALTEON-ROOT-MIB
Select record for action: BRIDGE-MIB	BRIDGE-MIB	1.0.0	Bridge MIB file
Select record for action: CISCO-APENT-MIB	CISCO-APENT-MIB		Prerequisite for CNTEXT
Select record for action: CISCO-CDP-MIB	CISCO-CDP-MIB	2005032100	Management of the Cisco Discovery Protocol
Select record for action: CISCO-HSRP-MIB	CISCO-HSRP-MIB		MIB used for fetching basic Cisco's HSRP...
Select record for action: CISCO-SLB-MIB	CISCO-SLB-MIB	2008051500	The MIB for managing Server Load Balanci...
Select record for action: CISCO-SMI	CISCO-SMI	2012082900	The Structure of Management Information ...
Select record for action: CISCO-STACK-MIB	CISCO-STACK-MIB	2012061600	This MIB provides configuration and runt...
Select record for action: CISCO-TC	CISCO-TC	2011111100	This module defines textual conventions ...
Select record for action: CISCO-VLAN-MEMBERSHIP-MIB	CISCO-VLAN-MEMBERSHIP-MIB	2007121400	The MIB module for the management of the...
Select record for action: CISCO-VTP-MIB	CISCO-VTP-MIB	2013101400	The MIB module for entities implementing...
Select record for action: CNTEXT-MIB	CNTEXT-MIB		Needed for Cisco CSS (Arrowhead)
Select record for action: DATAPOWER-CONFIG-MIB	DATAPOWER-CONFIG-MIB	2007011100	The MIB module for configuration of a Da...
Select record for action: DATAPOWER-NOTIFICATION-MIB	DATAPOWER-NOTIFICATION-MIB	2007011100	The MIB module for notifications of a Da...
Select record for action: DATAPOWER-STATUS-MIB	DATAPOWER-STATUS-MIB	2007011100	The MIB module for status monitoring of ...
Select record for action: DELL-RAC-MIB	DELL-RAC-MIB	20080725	Dell Remote Access Controller (RAC) Mana...
Select record for action: ENTITY-MIB	ENTITY-MIB	2005081000	Please refer to RFC https://tools.ietf.o...
Select record for action: F5-BIGIP-COMMON-MIB	F5-BIGIP-COMMON-MIB	11.6.0	Specifies and defines objects for which ...
Select record for action: F5-BIGIP-GLOBAL-MIB	F5-BIGIP-GLOBAL-MIB	11.6.0	Host name information
Select record for action: F5-BIGIP-LOCAL-MIB	F5-BIGIP-LOCAL-MIB	11.6.0	Local application traffic objects, such ...
Select record for action: F5-BIGIP-SYSTEM-MIB	F5-BIGIP-SYSTEM-MIB	11.6.0	Objects representing common BIG-IP syste...
Select record for action: FOUNDRY-SN-AGENT-MIB	FOUNDRY-SN-AGENT-MIB	2.0.0	BigIron Router Switch Agent MIB
Select record for action: FOUNDRY-SN-ROOT-MIB	FOUNDRY-SN-ROOT-MIB	1.0.1	LAN Switch-Router Root MIB
Select record for action: IANA-ADDRESS-FAMILY-NUMBERS-MIB	IANA-ADDRESS-FAMILY-NUMBERS-MIB	2014090200	The AddressFamilyNumbers textual convention
Select record for action: IANAifType-MIB	IANAifType-MIB	2006033100	IANA Interface Type MIB
Select record for action: IDRAC-MIB	IDRAC-MIB	20121030	This MIB defines MIB objects that make i...
Select record for action: IEEE8021-PAE-MIB	IEEE8021-PAE-MIB	2004062200	The Port Access Entity module for managi...
Select record for action: IF-MIB	IF-MIB	2000061400	Generic objects for network interface su...
Select record for action: INET-ADDRESS-MIB	INET-ADDRESS-MIB	2005020400	Textual Conventions for Internet Network...
Select record for action: IPV6-TC	IPV6-TC		AppDirector - Load Balancer - Radware
Select record for action: ISS	ISS	1.0	ISS-MIB
Select record for action: JUNIPER-EX-SMI	JUNIPER-EX-SMI	1.0.0	Juniper Networks enterprise-specific EX ...
Select record for action: JUNIPER-SMI	JUNIPER-SMI	2013012500	Juniper Enterprise Specific MIB: Structu...
Select record for action: JUNIPER-VLAN-MIB	JUNIPER-VLAN-MIB	2010090700	Juniper Enterprise Specific MIB: Vlan
Select record for action: LanMgr-Mib-II-MIB	LanMgr-Mib-II-MIB	1.0.0	LAN Manager 2.0 Management
Select record for action: LLDP-MIB	LLDP-MIB	2005050600	LLDP configuration, statistics, local sy...
Select record for action: MSFT-MIB	MSFT-MIB	1.0.0	Microsoft SNMP definitions
Select record for action: NetWare-Host-Ext-MIB	NetWare-Host-Ext-MIB	1.0.0	Host Ext MIB for Novell Netware
Select record for action: NetWare-Server-MIB	NetWare-Server-MIB	1.0.0	Server MIB for Novell Netware.
Select record for action: NS-ROOT-MIB	NS-ROOT-MIB	10.5	Netscaler MIB
Select record for action: P-BRIDGE-MIB	P-BRIDGE-MIB	9908250000	MIB for IEEE 802.1p devices
Select record for action: PowerNet-MIB	PowerNet-MIB	3.9.3	APC's PowerNet MIB for Uninterruptible P...
Select record for action: Q-BRIDGE	Q-BRIDGE	1.0.0	The VLAN Bridge MIB module for managing ...
Select record for action: QMS-MIB	QMS-MIB	1.0.6	The MIB module for management of QMS pri...
Select record for action: RADWARE-MIB	RADWARE-MIB		AppDirector - Load Balancer - Radware
Select record for action: RMON-MIB	RMON-MIB	2000051100	Objects for managing remote network moni...
Select record for action: RMON2-MIB	RMON2-MIB	1.0.0	The MIB module for managing remote monit...
Select record for action: SNMP-FRAMEWORK-MIB	SNMP-FRAMEWORK-MIB	2002101400	The SNMP Management Architecture MIB
Select record for action: SYSTEM	SYSTEM	1.3	SYSTEM-MIB
Select record for action: WSD-MIB	WSD-MIB		AppDirector - Load Balancer - Radware

Out of Scope

Classes not approved

ServiceNow Discovery Protocols(Probes, Patterns) Requirements

Linux/Unix Servers [including storage devices]

Network Devices

NetApp Storage

VMware vCenter

F5 Load Balancer

Oracle

SNMP Management Information Base (MIB) modules

Out of Scope

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