Bomgar Integration

Overview

  • Scott Archer (Bomgar)
  • Shane Brazil (FP) will provide update set for SN & instructions
  • they will walk us through
  • SN instance will need to make 443 requests inbound to Bomgar appliance
    • configuring Bomgar appliance
    • installing update set

Installation

This is a summary w/ Yale specifics - base install doc is here: ServiceNow Installation.pdf.