Berlin upgrade

This section will be updated with information about the Yale ITS ServiceNow upgrade to Berlin.

Provisional Schedule

will be updated as needed

Berlin upgrade – provisional schedule, will be updated as needed

• 2012/12/06 – PROD last release 
• 2012/12/06 – PREPROD upgraded to ServiceNow Berlin, Fix5
• 2012/12/08 – TEST cloned from prod
• 2012/12/08 – TRAIN cloned from prod
• 2012/12/08-10 – Sanity check of PREPROD
• 2012/12/10 – TEST upgraded to ServiceNow Berlin, Fix5
• 2012/12/11-2013/01/22 – TEST Regression testing (see http://isa.its.yale.edu/confluence/display/SN/Berlin+upgrade+testing)
• 2013/01/24 – (18:00:00 EST) PROD upgraded to ServiceNow Berlin, Fix5
• 2013/01/26 – DEV upgraded to ServiceNow Berlin, Fix5
• 2013/01/26 – TRAIN upgraded to ServiceNow Berlin, Fix5
• 2013/01/26 – PREPROD cloned from prod

ServiceNow Berlin Release Notes

http://wiki.servicenow.com/index.php?title=Berlin_Release_Notes