Bomgar Integration
Overview
- Scott Archer (Bomgar)
- Shane Brazil (FP) will provide update set for SN & instructions
- they will walk us through
- SN instance will need to make 443 requests inbound to Bomgar appliance
- configuring Bomgar appliance
- installing update set
Installation
This is a summary w/ Yale specifics - base install doc is here: ServiceNow Installation.pdf.
- obtain /wiki/spaces/SN/pages/50469302
- import & commit the baseline update set: Fruition - Bomgar Integration Standard.xml
- create an installation update set to capture next steps