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Practioners meeting 042513

Practioners meeting 042513

Practitioners meeting Thursday 25th April

Requests

1. Can a 'request' expose the CI to provide more focus? It was suggested that this functionality already exists under ‘incident’ help.

2. There needs to be a validation process of the Application relationships with the business.

Concerns

1. How easy will it be to add a service if a CI is not present?

2. Will assignment groups change?

3. Can CIs be added to the request module?