Change Process
Ticket
- Link each items and/or incidents in the release to
- List out the update sets in a separate task that need to be applied
- Attach any data or records that need to be updated to a separate task for each
CAB
Following the typical bi-weekly release scheduled which allows our updates to go in at Thursday night at 8PM is the path of least resistance. CAB usually just wants a high level explanation of what's being changes and tasks that include testing and communication when necessary.
Release Notes
Keep the release notes KB up to date when releases happen.