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General Info

Scheduled for every other week to discuss the START replacement project.

Call-In Info:

  1. Dial 6-5777, (203) 436-5777 or (855) 925-3266. 
  2. Enter Meeting ID: 60612 and #.
  3. Speak your name, then enter #.

Roll Call

Name

Org

Present

Christine Costantino

Project Manager, START Replacement Project

(tick)

Roger Kennedy

Portfolio Manager, Office of the CIO

(tick)

Adriene Radcliffe

Sponsor / Director, Service Management & e-Services

(tick)

Karen Polhemus 

Sponsor stand-in for Adriene

(tick)

Ronn Kolbash

Sponsor / AVP, Yale Shared Services

(tick)

Liz Burnell

Director, IAM

(tick)

Jackie Tucker

Sr. Director, Business Solutions

(tick)

Julie Grant

AVP, Business Operations

(error)

Nancy Scanlon

Operations Manager, Business Operations

(tick)

Agenda

Please come to the meeting on time & prepared

  1. Introductions
  2. Project Updates
  3. Project Milestones
  4. Risks / Issues
  5. Discussion
  6. Next Steps

Slide Deck

START_update_26July2013.pptx

Discussion

Introductions

  • Karen is transitioning out of the project now that Adriene is back from medical leave.

Project Updates

  • Telecom & IT Requests (Pagers, Telephone services, Mobile devices, Ethernet connection, Central campus backup) 
  • Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
    • Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
    • Automation will become available with IAM solution (Release 1 ~FY14 Q3).

Project Milestones

  • 8/ - ESS updates
  • 6/30 - Telecom, Ethernet, Back-up, Email requests
  • 7/15 - Access requests
  • 8/31 - Training begins
  • 9/27 - Deployment
  •  
  • START Analysis
    o START requests that go through XTRAIN is still being analyzed
    o Business Manager lists still being analyzed
    o People lists that are not used such as Expert lists will not be replaced
    o Review of people lists usability being analyzed such as DSP lists
    o Nancy will mock up a user request form for People list requests
  •  
  • START Replacement project rollout
    o Sept 30 – ITS services such as pagers, telephones etc...
    o Xtrain is TBD
    o IAM will e responsible for User Access requests
  • Jackie Tucker has requested an IAM roadmap of deliverables
  • Move 8/1 ROC meeting until testing and
  • analysis is complete

Risks / Issues

  • New process for Access requests & Training will not be ready for Sept.
  • New process for People Lists will not be ready for Sept.
  • Email & NetID PIN Automation will not be ready for Sept.
  • Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.

Discussion

IAM
o Enterprise Directory delivery in December,2013
o E-mail, Netid, PINS delivery March 2014
o Training scheduling should be approved by Julie Grant

Past Meetings

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