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General Info

Regularly scheduled weekly status for START replacement

Call-In Info

  1. Dial 6-5777, (203) 436-5777 or (855) 925-3266.
  2. Enter Meeting ID 60612 and #.
  3. Speak your name, then enter #.

Roll Call

Name

Org

Present

Christine Costantino

Yale

(tick)

Kesha Patel

Yale

(tick)

Barbara Manville

Yale

(tick)

David Backeberg

Yale

(tick)

Wendy Battles

Yale

(tick)

Bob Liu

Yale

(tick)

Jeff Euben

Yale

(error)

Roger Kennedy

Yale

(tick)

Jay Johnson

Yale

(tick)

Adriene Radcliffe

Yale

(error)  (optional)

Jane Livingston

Yale

(tick)  (optional)

Agenda

Please come to the meeting on time & prepared

  1. Review Project Plan deliverables
  2. Do we have any issues or risks to discuss with the ITSM program committee?

Discussion

* Roger led the discussion, Christine took notes.

Review of Project Plan

Plan Phase

  • Project Plan (Christine) - in draft. Christine will schedule a project planning meeting for Friday 11-1pm - Kesha will be out; include Don, Jay, John, Matt
  • Risk Log (Christine) - in draft. update adding resource risk for Kathleen Reilly
  • Stakeholder Impact Analysis (Wendy) - complete, just need sign-off from Liz, Jane, & Jay
  • Communication Plan (Wendy) draft - need sign-off from Liz, Jane, Jay

Analyze Phase (As-Is)

  • Business Requirements Doc (Kesha)
  • Email alias (Barb) - design, to-be only
  • YaleConnect Exchange - Matt?, Brad Hajzak? Documented process in Blueworks - Jay to check in, David & Rod meeting (decision log in Sharepoint)
  • Ethernet & Oracle requests (Barb) - complete
  • Central Backup (Barb) - 95% complete. Who does the approval?
  • NetID PIN - Matt created process diagram, Liz then updated it. Jay to follow-up (Client Accts). Rod and Dave meet tomorrow about this.
  • Xpress Shipping user (Barb) - refer to FN_2, provisioning in IAM?
  • Work queues/approval queue (Barb) - 100% complete, in Blueworks, see FN_53
  • Display responsibilities - Oracle access (move to IAM?) Client Accts uses this
  • Referential Data (Barb) - As-is = 100% To-be - request to enter into START?
  • Invoice approval - R12 project is taking care of this.

Risks

  • Kathleen Reilly has left the project. Need to mitigate this by training time (summer)
  • Jane's promotion and new role. Jane will stay on the project until/unless someone else can take her place.

Obstacles

  • David on-call this week

Issues/Concerns

  • IAM dependencies - Christine working with Don and John (PMs for IAM), David is working with Rod and technical team for IAM.
  • ESS vs. ITS website for user interaction. Re-skin all of Service-Now? Not in scope of START but Adriene and Jane discussed this months ago and agreed that it's a good path forward. What are the UI options for SN. We'll need technical analysis by Bill, David re: pushing and pulling data into ITS website or re-skin SN altogether. Jane asked for a conversation re: level of effect re: reskin SN altogether; Fruition and SN partners should be able to help us re: how to get the push/pull working and what other clients have done in similar situation. Barbara asked... can we leverage Web Methods?

Action Items

Christine

  • Schedule planning meeting for Friday 4/5
  • Schedule Plan and Analyze gate after Friday's meeting
  • Update Work Plan and Risk Log
  • Display Responsibilies - move to IAM? Need to log decision

Wendy

  • Send Stakeholder Impact Analysis to Jay, Jane, Liz for sign-off
  • Send Communication Plan to Jay, Jane, Liz for sign-off

Kesha

  • Start working on the Business Requirements Doc

Barbara

  • Find out who approves Central Backup requests

Dave

  • Meet with Bob Condon re: Infrastructure Build
  • Work up a build plan with milestones, Fruition work

Jay

  • Check in with 
  • Follow-up re: NetID PIN request process with Matt, Liz, Rod

Adriene

  • Shop XTRAIN go-in position with Marc Ulan & Judy Offut (Adriene)
  • Weigh-in on re-skinning of SN discussion,

Past Meetings


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