AGENDA
- Julio Valdes to present on Configuration Management and the upcoming CMDB implementation (30 minutes)
- Chloe Turnbull to present changes to the ServiceNow enhancement request process (30 minutes)
ATTENDEES
Julio Valdes, Chloe Turnbull, Ricardo Chavira, Casey Watts, Bob Wolfe, Tim Nichols, DJ Martin, Rick Smith, Soren Sonson, Ray Ragozzino, Neha Agrawal, Chris Kilbourne, Kay Prashad-Davis, Roger Ngim, Paul Gruhn, Cheryl Boeher, Jim McKay, Joan Bailie, Mike Macary, Dawn Colonese
MEETING NOTES
- Julio's presentation on Configuration Management took the full hour. Chloe's talk on the changes to the enhancement request process will be moved to the next meeting.
DOCUMENTS
- Defect/Enhancement Request List - https://yale.box.com/s/00ndty4qhdlwdpz15rvy
Process Documents - https://yale.box.com/s/petqgexpqg05npm6fma6