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- Telecom & IT Requests (Pagers, Telephone services, Mobile devices, Ethernet connection, Central campus backup)
- Email & NetID PINs (YaleConnect, Email alias, NetID PINs)
- Impact for Client Accts - Sept. release would require manual work (Avg. 450 requests/month) - Unacceptable.
- Automation will become available with IAM solution (Release 1 ~FY14 Q3).
Project Milestones
- 8/ - ESS updates
- 6/30 - Telecom, Ethernet, Back-up, Email requests
- 7/15 - Access requests
- 8/31 - Training begins
- 9/27 - Deployment
- START Analysis
o START requests that go through XTRAIN is still being analyzed
o Business Manager lists still being analyzed
o People lists that are not used such as Expert lists will not be replaced
o Review of people lists usability being analyzed such as DSP lists
o Nancy will mock up a user request form for People list requests - START Replacement project rollout
o Sept 30 – ITS services such as pagers, telephones etc...
o Xtrain is TBD
o IAM will e responsible for User Access requests
- Jackie Tucker has requested an IAM roadmap of deliverables
- Move 8/1 ROC meeting until testing and
- analysis is complete
- Access Requests & Training (Analysis & Design) Oracle – move training to TMS, decommission XTRAIN, SciQuest, Xpress Shipping. Some manual work today will be included in new request process. Process Owners to review training requirements
- People Lists (Analysis & Design phase) - Originally part of IAM project portfolio, solution not ready. Building with Oracle until IAM solution is ready.
- START Replacement Training - Just-in-time, to coincide with release(s). To take place 4 weeks prior for big bang release
Project Milestones
- Sept. - Telecom & IT requests built
- Sept 30 - Original START release date
- Oct. - Access requests (XTRAIN) & People Lists built?
- 4 weeks before release - Training
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
Risks / Issues
- New process for Access requests & Training will not be ready for Sept.
- New process for People Lists will not be ready for Sept.
- Email & NetID PIN Automation will not be ready for Sept.
- Oracle Upgrade planned for Sept 21. We are currently testing START against patch (in a patched environment) and will be completed Aug. 2.
Discussion
- Modify deployment approach: phased releases vs. big bang release?
- Sept – ITS services: pagers, telephone services, mobile devices, central campus backup, ethernet
- If phased approach, there may be opportunities to include other Access requests such as YBT, IRES.
- IAM
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- Enterprise Directory delivery in December
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- 2013
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- NetAdmin functions related to YaleConnect, E-mail alias, Netid
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- PINS delivery sometime around March 2014
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Next Steps / Action Items
- Meeting with IAM re: Access provisioning - Liz
- IAM roadmap of deliverables - Liz
- Integrated view of START & IAM projects - Liz & Christine
- Move ROC presentation to 8/15 - Christine
- Presentation to the Operating Group will be postponed - Wendy
- Meeting with Process Owners to review access & training policies - Nancy
- Next Steering Committee meeting (8/7) - Present recommended path for releases - Christine
Past Meetings
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