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Name | Representing | Attended | Alternate Attendee |
|---|---|---|---|
Adusumilli, Hari | ServiceNow QA |
|
|
Boeher, Cheryl | Problem Process |
| |
Chavira, Ricardo | Service Catalog/Request Process |
| |
Ortale, Dorothy | Knowledge Process |
| |
Kovacs, Mark | Incident Process |
|
|
Smith, Rick | Metrics/CSI Process |
| |
Tiseo, Lou | Change Process |
| None |
Turnbull, Chloe | ServiceNow Team Lead |
|
|
Valdes, Julio | Configuration Management Process |
| Tim Nichols |
Backeberg, David | ServiceNow DEV |
| |
Costantino, Christine | START Replacement Project Manager |
| N/A |
Nichols, Tim | CMDB Project Manager |
|
|
Adams, Roseann | ITSM Director |
| N/A |
Sonson, Soren | ITSM Technical Program Manager/Request Process |
|
|
MEETING NOTES
DISCUSSION
- Soren is working on getting a position posted within the ITSM Team to replace Bill West. She is hoping to get the position posted this week. This position will report to Soren.
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RTS PRIORITIES AND STAFFING PERCENTAGES
Business Analysis: Dave Rich 100% (after transition from testing to John Schmidt)
Development:: Bill West 50%TBD
Testing: John Schmidt 50%
...
Business Analysis: David Logie 10% (through 11/30)
Development:: Bill West 50%Fred Roos
Testing: Hari 25%
Priority | Item # | Description | BA Level of Effort | BA - % Complete | DEV Level of Effort | DEV - % Complete | TEST Level of Effort | TEST - % Complete | Process Owner | Scheduled Release |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | R-X | CMDB Release 5, 6 and 7 | ? | ? | ? | ? | ? | ? | ? | ? |
...