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Name

Representing

Attended

Alternate Attendee

Adusumilli, Hari

ServiceNow QA

(tick)

 

Boeher, Cheryl

Problem Process

(tick)

 

Chavira, Ricardo

Service Catalog/Request Process

(tick)

 

Ortale, Dorothy

Knowledge Process

(tick)

 

Kovacs, Mark

Incident Process

(tick)

 

Smith, Rick

Metrics/CSI Process

(tick)

 

Tiseo, Lou

Change Process

(tick)(error)

 None

Turnbull, Chloe

ServiceNow Team Lead

(tick)

 

Valdes, Julio

Configuration Management Process

(error)

Tim Nichols

WestBackeberg, WilliamDavid

ServiceNow DEV

(error)(tick)Fred Roos

 

Costantino, Christine

START Replacement Project Manager

(tick)(error) 

N/A

Nichols, Tim

CMDB Project Manager

(tick)

 

RadcliffeAdams, AdrieneRoseann

ITSM Director

(error)

N/A

Sonson, Soren

ITSM Technical Program Manager/Request Process

(tick)

 

MEETING NOTES

DISCUSSION

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  1. Change Management Process Timeline.pdf

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RTS PRIORITIES AND STAFFING PERCENTAGES

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