One Search configuration
- Dan Franko (Unlicensed)
Owned by Dan Franko (Unlicensed)
Onesearch will allow us to use our template application with ease. Here's what needs to be done.
KB Section
Apply the template instead of applying the comments. Technically both could be done.
...
//Check to make sure the field is there:
var isFieldHere = (g_form.getControl('u_kb_article_template') != null);
...
// Apply template with or without tasks. Will need to make sure to use the script include that helps determine if there's a task or not
function kbCallback(kbArt){
if (kbArt.next()){
var template = kbArt.u_template
//applyTemplate(template);
// If we have tasks on our template
g_form.setValue('u_kb_article_template',kbArt.sys_id)
g_form.checkMandatory = false;
gsftSubmit(null, g_form.getFormElement(), 'apply_my_template');
/*
var currComm = g_form.getValue('comments');
if (currComm != '')
currComm += '\n\n';
g_form.setValue('comments', currComm + '[code]' + kbArt.text + '[/code]');
*/
}
}