A JIRA workflow is a set of statuses and transitions that an issue moves through during its lifecycle and typically represents processes within your organization. There are default built-in workflows that cannot be edited; however, you can copy and use these workflows to create your own.
You can also create your own workflows from scratch, or import workflows from Atlassian Marketplace. Workflows can be associated with particular projects and, optionally, specific issue types, by using a workflow scheme.
You will need to log in as a user with the 'JIRA System Administrators' global permission to access and manage workflows.
For a complete overview on how to work with and create new workflows go here: https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html
Step-by-step guide
To Create a JIRA Workflow:
- Click the cogs icon on the top right of screen and select Issues
- Click on Workflows on the left
- Click on Add Workflow button on the right.
- Once your workflow has been created you can edit it. It can display as diagram or text.
Modify Test Statuses on the Zephyr (Test Cases) Workflow
- Click the cogs icon on top right of screen
- Click on Add-ons
- Click on Customize Test Status tab under ZEPHYR FOR JIRA CLOUD on the left.
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