General Info
Scheduled for every other week to discuss the START replacement project.
Call-In Info:
- Dial 6-5777, (203) 436-5777 or (855) 925-3266.
- Enter Meeting ID: 60612 and #.
- Speak your name, then enter #.
Roll Call
Name |
Org |
Present |
---|---|---|
Christine Costantino |
Project Manager, START Replacement Project |
|
Roger Kennedy |
Portfolio Manager, Office of the CIO |
|
Adriene Radcliffe |
Sponsor / Director, Service Management & e-Services |
|
Ronn Kolbash |
Sponsor / AVP, Yale Shared Services |
|
Liz Burnell |
Director, IAM |
|
Jackie Tucker |
Sr. Director, Business Solutions |
|
Julie Grant |
AVP, Business Operations |
|
Nancy Scanlon |
Operations Manager, Business Operations |
|
Wendy Battles |
Change Management Specialist, START project |
|
Agenda
Please come to the meeting on time & prepared
- Project Updates
- Project Milestones
- Project Financials
- Risks / Issues
- Next Steps
Slide Deck
Discussion
Project Updates
- Telecom & IT Requests
- Training in October
- Planned deployment Nov 1.
- Release: Pagers, Telephone services, Ethernet connection, Mobile devices, ITS backup service (Central campus backup)
- Access Requests & Training, People Lists
- Policy review with Oracle Process Owners - Nancy
- User interface & API to Oracle, SciQuest, Xpress Shipping
- Training in November? Deploy in December? Decommission XTRAIN
- Email & NetID PINs
- User interface for YaleConnect, Email alias, NetID PINs – to be completed in December
- IAM-ServiceNow API integration
- Deployment with IAM Release 1 (~March 2014)
Project Milestones
- Month of Oct. - Approver and fulfillment training
- Nov. 1 - Deploy ITS service requests for pagers, telephone services, mobile devices, Ethernet connection and ITS back-up service
- Month of Nov. - Build Access & Training, People Lists
- Jan. - Deploy Access & Training, People Lists? or hold until IAM Release 1
- ~FY14 Q3 (TBD) - IAM Release 1 & START Release for YaleConnect, Email alias, NetID PINs, full START service catalog?
Project Financials
- FY14 Allocation =$137,000
- Total budget estimate = approx. $220,000, July 2013 spend = approx. $38,800
- Ask for ROC = $83,000 additional
- Christine is going to ROC next week with timeline, budget request and resource allocations.
Risks / Issues
- Oracle Upgrade planned for Sept 21. - START tested in patched environment successful!
- Approved allocation for FY14 $137,100. Budget estimate is approx. $220,000. Increase due to backfill for technical resources for 4 months.
Discussion
o Jackie wants to be sure request takes into account everything that needs to happen based on today's meeting (not sure if this was meant to go here)
IAM Dependencies
- We need IAM to nail down delivery dates which will inform our decision about deployment of access requests and YaleConnect, email aliases and NetID pins.
Access & Training
- Jackie suggested getting Nancy Creel-Gross, Steve Murphy and Julie Grant all in the same room to move access issues forward- perhaps it can be discussed at Shauna's VP directs meeting
TMS
o Nancy reviewing policy - there may be some changes to TMS - are these on the START project plan?
o How will the fact that someone took a course be updated?
o LC and Journal entries relating to Grant and Contracts are the only ones that need to be currently logged
o Some information in TMS, some in Xtrain
Decommissioning of Xtrain can't happen until we deploy
People Lists
o are part of access, we nee d to work with an interface that's similar
o Barbara has done analysis on both pieces
o People lists should be deployed at the same time as access requests
User Interface
o Overall look and feel of all requests is the same even though forms will look slightly different
Next Steps / Action Items
- Send meeting notes and follow up with service owners re: analysis of access requests /X-train - Nancy
- Follow up with Holly Piscatelli re: training timeframes and communications based on new deployment date of late October - Wendy
- Ask Liz to provide these details at next Steering Team meeting in two weeks - Christine
- Set up a meeting with Nancy and Bob Liu to review the proposed interface - Christine
Past Meetings