General Info

Regularly scheduled for 2pm weekdays. Subject to change: email william.west@yale.edu to get added to the meeting invite.

Call-In Info

1. Dial (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 68840 and #.
3. Speak you name, then enter #.

Work Priority/Sequence

See: Process Owners - Operational

Release Status

Roll Call

Agenda

Please come to the meeting on time & prepared

• If you don't have a status change, that's OK! Just say so.
• What did you do yesterday?
• What are you doing next? (like, within the next day or two? Break "ongoing" tasks into pieces).
• What obstacles are slowing/stopping progress?

Discussion

Bill:

• Done:
  • training clone
  • R1017 in test (status category changes)
  • R756 in test (CSI, record original assignment group for all incidents)
  • get list of partially-done items to Ricardo
  • R953 in test (Request: PMO - Add a PMO Sharepoint Teamsite)
• Next:
  • D587 (div/dept/org data sources missing??)
  • R954
  • CMDB release items
  • improve event processor monitoring (remove when DCS work is confirmed)
  • follow up meeting w/ Cheryl, Hari, re: D583
  • feedback re: R789 (load balancer) (see trello)
  • feedback re: R788 (subversion repo request (see trello)
• Obstacles:
• Backlog:
  • check ACE/BP standards on our SN instance http://images.connect.servicenow.com/Web/ServiceNowDotCom/%7b521007aa-c0f6-4991-a796-0ee69a15acdc%7d_ACE_Definitions_.pdf
  • R1018 additional application fields
  • R801 feedback rework
  • R788 feedback rework (defects)
  • review change functional spec, convert to tech specs
  • follow up on R785 with ISO
  • resolve issue with R671
  • Send R936 to FRU
  • Request Process functional doc draft
  • schedule a SN KB hackathon

David Backeberg:

• Done:
  • D644
• Next:
  • D649
  • have FP to make variables contracted on RITM, expanded on SC Task
  • R993 further review tech specs for mobile device change
  • D630
  • will be monitoring active & locked out
  • will be checking inbox each day for refused SN inbound
  • mobile device change tech specs
• Obstacles:
• Backlog:

Kesha:

• Done:
• Next:
  • financial approval workflow, cont. (delete)
• Obstacles:
• Backlog:

Tim:

• Done:
• Next:
  • SN Module, App updates to Tim (RITM0067612)
  • manually updating application
  • also moving
  • updating quickbase
  • more meetings about release 5
  • R870 - follow-up analysis
  • connect w/ Bill to get access to the Applications Data Source
  • get app owners to map out app relationships
• Backlog:

Hari:

• Done:
  • finished pass of all pager stuff R841-843
• Next:
  • D637, D638, D617
  • D587 QA
  • R756 (orig incident group)
  • R953 (pmo sharepoint catalog)
  • R1017 (status category changes)
  • IE10 full regression
  • D564 - task assignment after survey follow-up request
• Obstacles:
• Backlog:
  • draft additional test scripts

Chloe:

• Done:
• Next:
  • 9/9 process owner minutes
  • D587 UAT follow-up
  • create a problem for event processor issue
  • D583 UAT follow-up
  • D587 UAT follow-up (org/dept/div data)
  • R620 UAT follow-up
• Obstacles:
• Backlog:
  • follow up re: onboarding for Center for Language Studies

Ricardo:

• Done:
• Next:
  • review RITM field proposal
• Obstacles:
• Backlog:

Adriene:

• Done:
• Next:
• Obstacles:
• Backlog:

Christine:

• Done:
• Next:
  • going on down to the ROC
• Obstacles:
• Backlog:

Dave Rich:

• Done:
• Next:
• Obstacles:
  • no IE10 machine
• Backlog:

Past Meetings