This section will be updated with information about the Yale ITS ServiceNow upgrade to Berlin.
Provisional Schedule
will be updated as needed
Berlin upgrade – provisional schedule, will be updated as needed
2012/12/06 – PROD last release (12/6/12)
2012/12/06 – PREPROD upgraded to ServiceNow Berlin, Fix5
2012/12/08 – TEST cloned from PROD (12/6 Release)
2012/12/08 – TRAIN cloned from PROD (12/6 Release)
2012/12/08-10 – Sanity check of PREPROD – no defects, issues discovered
2012/12/10 – TEST upgraded to ServiceNow Berlin, Fix5
2012/12/11-20 – TEST Regression testing and UAT
2013/17/20 – (18:00:00 EST) PROD upgraded to ServiceNow Berlin, Fix5
2013/19/22 – DEV upgraded to ServiceNow Berlin, Fix5
2013/19/22 – TRAIN upgraded to ServiceNow Berlin, Fix5
2013/19/22 – PREPROD cloned from prod
ServiceNow Berlin Release Notes
http://wiki.servicenow.com/index.php?title=Berlin_Release_Notes