Business Service Configuration

The OOB Excelerator uses category to determine assignment group and not the service.  We need to configure it to do so.

Here's how the business service mapping was configured:

Form configuration

1. Add level to Business Services(cmdb_ci_service).

2. Update client script Category - AG & Level. 
   Change:
   

   var checkIt = false;
   var checkLevel = 0;

3. Update Business Service attributes on Form to contain the below:
   tree_picker=true,ref_auto_completer=AJAXTableCompleter,ref_ac_columns=u_alias,ref_ac_order_by=u_alias,ref_ac_columns_search=true
4. Add parent to Business Service form.

Data configuration

On the category set the Applies to: