General Info
Regularly scheduled weekly status for START replacement
Call-In Info
- Dial 6-5777, (203) 436-5777 or (855) 925-3266.
- Enter Meeting ID 60612 and #.
- Speak your name, then enter #.
Roll Call
Name |
Org |
Present |
|---|---|---|
Christine Costantino |
Yale |
() |
Kesha Patel |
Yale |
() |
Barbara Manville |
Yale |
() |
David Backeberg |
Yale |
() |
Wendy Battles |
Yale |
() |
Kathleen Reilly |
Yale |
() |
Bob Liu |
Yale |
() |
Jeff Euben |
Yale |
() |
Liz Burnell |
Yale |
() |
Roger Kennedy |
Yale |
() |
Jay Johnson |
Yale |
() (optional) |
Adriene Radcliffe |
Yale |
() (optional) |
Jane Livingston |
Yale |
() (optional) |
Agenda
Please come to the meeting on time & prepared
- Team Members
- What did you do last week?
- What are you doing this week?
- What obstacles are slowing/stopping progress?
- Do we have any issues or risks to discuss with the ITSM program committee?
- Other issues / concerns?
Discussion
* Intro of Jay Johnson
Christine:
- Done:
- Attended Central Campus Backup meeting
- Attended ServiceNow Webinar re: Service Catalog
- Created RICEFW inventory draft
- Current:
- Steering Committee Meeting tomorrow
- Updating and adding to work plan
- TOC presentation and change request form
- Finalizing deliverables for Planning and Analyze gate - will task team members to pitch in as appropriate.
Wendy & Kathleen:
- Done:
- Current:
- Finalizing the org impact analysis.
- Inventory of email and calendaring services - finalizing inventory and processes this week with email team. Kathleen is currently on vacation.
- Working with Janet Jeddry re: notification text for financial approval process.
- Will schedule a follow-up meeting with Julie Grant re: financial approval process
Kesha:
- Done:
- Current:
- Will send financial approval process to Christine and David for review.
- Pagers use cases - need to look at change PTAEO - separate change into different work flows.
- Next:
- Either Telephone sets and lines or Ethernet request use cases
- Kesha will review the uses cases for telecom services with Jeff as they are completed
Barbara:
- Done:
- Current:
- Meeting with campus backup, questions from Kesha
- Answer NetID questions for Kesha
David:
- Done:
- Current:
- Finish Visio for Pagers
- Completing data loader - Ops Manager testers need to work on this (who?)
- Splitting requests from incidents in ESS
- David and Kesha to review fixed bug in Lead Admin / Ops Manager data load
- David will send the financial approval info to Fruition
Bob:
- Done:
- Current: Working with David re: CSS of ESS and XML feed data
- Next: Creating prototypes based on wireframes
Liz:
Issues/Concerns:
Past Meetings