General Info

Regularly scheduled weekly status for START replacement

Call-In Info

1. Dial 6-5777, (203) 436-5777 or (855) 925-3266.
2. Enter Meeting ID 60612 and #.
3. Speak your name, then enter #.

Roll Call

Agenda

Please come to the meeting on time & prepared

1. Team Members
   1. What did you do last week?
   2. What are you doing this week?
   3. What obstacles are slowing/stopping progress?
2. Do we have any issues or risks to discuss with the ITSM program committee?
3. Other issues / concerns?

Discussion

* Intro of Jay Johnson

Christine:

• Done:
  • Attended Central Campus Backup meeting
  • Attended ServiceNow Webinar re: Service Catalog
  • Created RICEFW inventory draft

• Current: 
  • Steering Committee Meeting tomorrow
  • Updating and adding to work plan
  • TOC presentation and change request form
  • Finalizing deliverables for Planning and Analyze gate - will task team members to pitch in as appropriate.

Wendy & Kathleen:

• Done: org impact analysis
• Current:
  • meeting with julie
  • next steps - focus groups - ops managers and high users, received some recommendations, susan wells, dickman, sandy stein - where to hold these meetings
  • gather names, and start coordinating for early april
  • Inventory of email and calendaring services - finalizing inventory and processes this week with email team - yaleconnect only
  • Working with Janet Jeddry re: notification text for financial approval process. - done
  • Will schedule a follow-up meeting with Julie Grant re: financial approval process
  • look at training audiences and plan
  • schedule som meeting

Kesha:

• Done: pager use cases, walkthrough today, then david can send to fruition
• drafvt ethrnet, end of week
• Current:
  • Will send financial approval process, talk with julie. send to fruition
  • to schedule meeting with sandy and steve next week
• Next:
  • Either Telephone sets and lines

Barbara:

• Done:
• Current:
  • Meeting with campus backup, questions from Kesha
  • Answer NetID questions for Kesha

David:

• Done: work to fruition, working on phase 3 of 
• Current:
  • Finish Visio for Pagers - done? - walkthrough then to fruition
  • Completing data loader
  • HMont?
  • Lead Admin label
  • David will send the financial approval info to Fruition
  • ess 
  • bill to refresh dev, d to move to test

Bob:

• Done: working with dave and bill re ess, new wireframes, morph current ui to new ui. 
• Current: Creating prototype for tickets and requests split out - by end of march.

Liz:

Issues/Concerns:

Past Meetings