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Iteration Approach Strawman

Each iteration with some minor exception is 12 weeks.

...

week

SOW

Stakeholder Analysis

Requirements

Design-Build

Test

Defect Repair

Communications

UAT

Training

Deployment

Overlap to Next Sprint

1

x

x

x

 

 

 

 

 

 

 

 

2

x

x

x

x

 

 

 

 

 

 

 

3

 

 

x

x

 

 

high level plan

 

high level plan

 

 

4

 

 

 

x

 

 

 

 

 

 

 

5

 

 

 

x

x

 

 

 

 

 

 

6

 

 

 

x

x

 

 

 

 

 

 

7

 

 

 

x

x

x

detailed plan

 

 

 

 

8

 

 

 

 

x

x

 

 

detailed plan

 

 

9

 

 

 

 

 

x

 

x

 

 

 

10

 

 

 

 

 

x

execute

x

 

execute

x

11

 

 

 

 

 

 

x

x

x

x

x

12

 

 

 

 

 

 

x

 

x

x

x

Resources Needed

Ed, Bill, Ade, James

Change Mgmt Wendy

BA - Chloe +stakeholders

Bill

qa resource vamshi

bill/vamshi/chloe

change mgmt - wendy

chloe+stakeholders

change mgmt+stakeholders

change mgmt, chloe +stakeholders

ade, james, bill, chloe

Business Services

The project scope will include mapping of 5 business services.  Each of those business services will have integration work or import requirements:

  1. Central File Service (CFS)
  2. Personal Productivity (and top 5 provider services)
  3. Kronos (or another Application based business service)
  4. Clases v2 (or another AITS based business service such as WordPress)
  5. ServiceNow or Service Management

Iteration or Wave

Dates

Scope

Integrations

Objectives

Expected Outcomes

1

Aug- Sept

Planning Iterations

None

Develop

...

iterations, scope and approach including deliverables for Iteration/Wave 2

Planning Documents for Wave2

2

Sept -

...

Nov

...

 CFS and Contract Management

...

datacenter inventory apps?
digital-fuel

ServiceNow as part of Service Management Business Service

  1. Quickbase
  2. SCCM
  3. File-based integration
  4. Aperature
  5. SNMP

Integrate the Quickbase Application inventory, and the datacenter inventory and discovery tools, Build end to end business service map for Classes v2. Model ServiceNow as an end-to-end business service model for a cloud service, tie in application inventory meta data, test process for bringing in new business services.

Base CMDB Model which would provide single view of Application and Data Center inventory.  

We would also map out the end to end business service for ServiceNow (as part of Service Management business service). 


3

Dec

ServiceNow Berlin Upgrade

None

Pre-Requisite for Iteration 4 based on the following features:

Defining asset bundles, enhanced product definitions, detailed status tracking, and automated stock rules for consumable inventory, software entitlements, software suite definitions, enterprise licenses, subscription licenses, upgrading/downgrading licenses, usage-based licenses, software counters, manage software that is licensed under the IBM Processor Value Units licensing model

 

4

Jan - Feb - March

Personal Productivity (with top 5 provider services) and Software Asset Management with IBM PVU pack

...

  1. BigFix 
  2. (TBD) HIPAA

...

  1. database 
  2. (TBD) software

...

  1. library 

Integrate the BigFix data for Managed Workstation program.  Install and Configure the SAM components of SN.  Develop specific reporting on asset inventory meta data, lifecycle, and software compliance and usage.  Map the Personal Productivity Service with its top 5 provider services as a full end to end business service map. 

Unsure if its a reach here to also integrate back into the HIPAA database so that the SN endpoint data becomes an authoritative source for it

Unsure if the software library also needs to integrated to track downloads of certain software.

 

5

April

...

- June

...

ServiceNow, Classes v2 and Kronos

...

Quickbase

Central File Service, Contract Management, Kronos, Classes V2

  1. any final integrations needed to support a single model view

configure Contract Management module and build relationships of end-to-end simple infrastructure business service CFS as full business service map.  Map the CI's to the related contracts for this service.  Map Kronos (My Time).  Map Classes v2 (or another AITS service such as HPC or WordPress)

 

Deliverables for each Iteration

  • Milestone Schedule for iteration
  • Detailed Updated Resource Plan for iteration
  • ROM estimate for SOWs needed
  • Stakeholder Analysis for iteration
  • Functionality backlog or technical debt created during iteration
  • Review of total budget expended to date
  • Status Reporting at weeks 3, 6, 9 and 12

Deliverables at project end

  • CMDB documented data architecture and data dictionary
  • Recommendations for changes to ITSM Processes based on CMDB data
  • Documented processes on mapping additional business services - provider services and CI's
  • Documented processes on mapping additional contracts and software licenses to CI's
  • Documented processes on maintaining all CMDB classes
  • Documented communication channel to engage CMDB coordinators coordinators
  • Closure Document with total budget expended
  • Functionality backlog or technical debt incurred from project