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Michael Tullo

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UX Comments
  • This is the legacy process of the NetID Claiming. 
  • There are 4 different ways the user can identify themselves with the information given to them from Yale
    • Slate Login/Pin (Undergrad)
    • Pin/DOB (Faculty, Staff, SI, Professional Student, Alumni)
    • Pin (Dependent NetID)
    • Pin/SSN (Other)


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UX Comments
  • This is the new process of the NetID Claiming 
  • There are 2 different outcomes when the user identifies themselves
    • As an undergrad student, they will have to go through Slate SSO to continue to get their temporary password.
    • As every other option, they will have to enter a Pin/DOB to continue to get their temporary password 
  • Once the user gets their temporary password, they enter the Microsoft claiming process. 



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Error Messages

CodeError MessageCodeError Messagenet_id_type.requiredYou must select your relationship with Yale.netid.valid_email_address.requiredThe email address is required.dependent_netid.requiredYour Dependent NetID is required.netid.valid_retype_email_address.required

You must retype your email address.

pin.requiredYou must enter an 8 character PIN.netid.valid_email_address.invalid

The email address you entered is not a properly formatted email address.

pin_part_1.required

The first set of 4 characters of the PIN is required.

netid.valid_retype_email_address.invalid

The retype email address you entered is not a properly formatted email address.

pin_part_2.requiredThe second set of 4 characters of the PIN is required.netid.identical_email_addresses.required

Please type the same email address in both address fields.

ssn1.requiredThe first 3 numbers of the SSN is required.netid.security_question.requiredYou must select 5 security questions.ssn2.requiredThe middle 2 numbers of the SSN is required.netid.security_answer.required

You must provide an answer for each security question selected.

ssn3.requiredThe last 4 numbers of the SSN is required.netid.security_questions.nonunique

You must select and answer 5 different security questions.

month.requiredThe month of your birth date is required.netid.new_password.required

Your new password must be entered in both password fields.

day.requiredThe day of your birth date is required.netid.new_passwords.minimum_length.required

The new password must be at least 8 characters.

year.requiredThe year of your birth date is required.netid.new_passwords.maximum_length.required

The new password cannot be longer than 127 characters.

pin_invalidThe PIN you entered is not a valid PIN.netid.new_passwords.invalid_characters

The new password cannot contain the characters: < > & \\ , " ' :

pin_consumedYou have already activated your NetID at a previous time.netid.new_passwords.required_characters

You must include at least two letters and two additional numbers or punctuation characters in your new password.

pin_expired

The PIN you entered has expired.

netid.identical_new_passwords.required

Please type the same new password in both password fields.

account_name_invalid

The Eli Account you entered does not have an associated NetID.

netid.set_password.failure

A system error has occurred.  Please try again later.  If the problem persists, contact your help desk.  The password was not set.

account_name_active

The NetID associated with this Eli Account has already been activated.

.netid.AD_password.failure

The NetID password was updated, but an error occurred when updating the Active Directory password. Please use the Change Password process again later to synchronize both passwords.

law_account_name_invalid

The Law School Account you entered does not have an associated NetID.

netid.failureA system error occurred while activating the account. The NetID was not activated. Please try again later.law_account_name_active

The NetID associated with this Law School Account has already been activated.

netid.unlockUser.failure

A system error has occurred.  Please try again later.  If the problem persists, contact your help desk.  The Net Id was not activated.

dep_netid_invalid

The Dependent NetID you specified to be activated is not listed as a Dependent NetID.

authentication_invalid

The authentication information you supplied did not match what is on file for this PIN.

** Messages highlighted in yellow have been changed by the UX team and will need to be updated in the production build** 

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NetID Activation - Population

 

UX Comments
  • This is the first step in the NetID activation process.
  • The user needs to identify which group they fall under to indicate where the NetID application will transition them to. 
  • Faculty, Staff, or Sponsored Identity & Professional Students & Alumnus go to the PIN/DOB Page
  • Undergraduate Student goes to the Slate/PIN Page
  • Dependent NetID goes to the Pin Page
  • Other goes to the PIN/SSN page


NetID Activation - PIN/DoB

 

UX Comments
  • The user can enter in their 8 digit pin.
    • Note: This was originally going to be two sets of four-digit codes. UX talked to the back end developer team and they said it was possible to convert the already existing two 4 digits codes into one eight-digit code. 
    • How would this affect the errors that say "first half PIN required"? 
  • The user also needs to enter their birthdate to continue.




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NetID Activation - Slate/PIN

 

UX Comments
  • The user can use the Slate SSO to start their NetID activation
  • If they don't know their Slate info, they can still use a PIN and DoB


NetID Activation - PIN/SSN

 

UX Comments
  • If the user selects other in the population screen they can enter their PIN and SSN
  • From old CAS: "Please note that this use of the SSN is a one-time confirmation of your university identity and will not be stored in this system. If typing your SSN into a web browser makes you uncomfortable, go back and select a more specific relationship beside "Other"."




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NetID Activation - PIN


UX Comments
  • If the user selects Dependent NetID on the population screen they can fill out the 8 character pin to activate their dependent NetID




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NetID Activation - Personal Email

 

UX Comments
  • All the screens within NetID Activation will show the user's NetID on the top of the screen.
  • The user needs to provide an email address that is not a Yale email address. 


NetID Activation - Personal Email (error)

 

UX Comments
  • Per the Yale Accessability requirements, the text fields will indicate that an error has occured.
    • Red Outline
    • Red asterisk
    • Red background for error message & error icon
  • Error Messages
  • "Your Yale email cannot be your recovery email. Enter in a non-email as your recovery email" 
    • "You cannot leave the email field empty. Please enter a valid email address." Please refer to the "Error Message" section of the document for specific error messages.










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NetID Activation - Security Questions

  

UX Comments
  • The user must select 5 security questions and provide answers to them
  • The user cannot continue without all 5 questions and answers given.


NetID Activation - Create NetID Password


UX Comments
  • The user needs to type in their desired password in both fields.
  • There is a Password Strength indicator below that allows the user to get feedback on how well they are creating their password.
    • The indicator goes off a 0-4 scale provided by Microsoft
    • The user needs to get a 3 or 4 to get a secure password (visually indicated by the bar 75% through the bar)
    • The scale goes from weak (0-2), good (3), and strong (4)
  • There is also a checkbox option to show passwords, which will unhide the password text fields.



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NetID Activation - Create NetID Password (error)


UX Comments








NetID Activation - Temporary Password


UX Comments
  • This is the temporary NetID password screen that hands off the user to the Microsoft account claiming process for the new NetID claiming flow.
  • The user is prompted to copy this password
    • Hitting the Copy Password button will copy the temp password on the user's clipboard.



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NetID Activation - Temporary Password (Copied Popup)


UX Comments
  • This popup occurs when the user clicks NEXT after copying their temporary password.
  • The popup gives the user context to what they will have to do once they leave the Yale NetID Management screens and go to the Microsoft screens.
    • If the user hits YES they continue into the Microsoft screens.
    • If the user hits NO the user goes back to the temp password screen.


NetID Activation - Temporary Password (Not Copied Popup)


UX Comments
  • This popup occurs when the user clicks NEXT after NOT copying their temporary password.
  • The popup warns the user that they really should copy the password before they continue into the Microsoft screens.
    • If the user hits YES they continue into the Microsoft screens.
    • If the user hits NO the user goes back to the temp password screen.



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NetID Activation - NetID Activated (Hide)

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UX Comments
  • This is the final step of the NetID Activation process.
  • By default, the user's information will be hidden. They have the option to hit the "SHOW" button to show all of their NetID Account Information.
  • If the user hits the DONE button, they go to the Manage NetID Account page.



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NetID Activation - NetID Activated (Show)

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UX Comments
  • The user can now view all of their NetID account information.
  • The user can hit "HIDE" to go back to the previous state of this screen, which hides all of their account information. 



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