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Transcribed notes from the SN Sysadmin course (attended 10/17/2011-10/19/2011). Reproduction of the actual training materials is verboten.

...

(question) Will Yale use allow pause SLAs w/ discretion or disallow?
(question) Where possible, link email to underpinning contract provider help desk ingest in the SLA workflow? (just an idea)

Day 3

UI Policy for Forms

  • vis/hide
  • edit/ro
  • optional/mandatory

UI Action

  • buttons/links/context menu (form or list)
  • can be custom-scripted
  • server-side or client-side dynamism

(star) a lot of stuff can be acessed from multiple places in the Application Navigator

Business Rules

  • server-side JS, applied per interaction
  • client-callable (triggerable AJAX)
  • global (applies to every interaction)

(question) Will Yale apply best practice of changing the overall color scheme of different environments/instances to avoid mistakes & confusion?
(question) Are vanity domain names & reverse proxying/lb required for Yale? What will be the URL?

Update Sets

  • As in config dev->test->prod
  • Things not included in update sets:
    • new records
    • new users/groups
    • modified CIs
    • schedules
    • homepages (these can be manually included)
    • unpublished workflows

(star) Never touch baseline or default Update Sets
(star) Find sweet spot. Don't bundle too many or too few changes in an update set. Make it manageable.
(star) Don't delete update sets! Can't undo, erases record of who made change, customizations can be blown away since system is no longer tracking deleted changes.

  • option to clone instances via a request to SN support

(question) What is Yale's migration plan/path?
(question) What is planned for establishing communication plan b/w dev & ops?

Security/ACLs

  • An ACE is verified when:
    • all conditions evaluate to true
    • script in script field returns true or sets variable 'answer' to true
    • user has one of the roles specified in the req'd roles

(question) Will Yale put a ceiling on attachment size?
(question) Will Yale limit attachment type/extensions?
(question) Does email ingest attachments and honor the above limitations? (instructor didn't know)
(question) Will Yale allow sub/unsub to notifications?

(star) HI is the SN helpdesk. Available officially after we go live and VAR (Fruition) cuts the cord.
(star) unrelated UI pro tip - shift-select can grab a column