Page Comparison

List v2

PRB570571

KB0522575

1. Log in to a base system where this issue is occurring.
2. Add the same set of roles to two different users.

   For more information, see the product documentation topic Assign a role to a user.

3. As User A, configure the list layout.

   For more information, see the product documentation topic Configure the list layout.

4. As User B, navigate to the same list.

Notice that the list layout is personalized by User A. Also notice that Reset to Column Defaults only appears when that user has already personalized the list.

Email

PRB1321771

KB0722879

1. Define an Email Client Template with the following values:
   • Table: incident
   • Any one of To, Cc, Bcc, Reply to, From (London and Kingston) fields:

     javascript: (function() { 
     return 'test.user@example.com';
     }());

2. Open the Email Client from an active incident.

   An error message 'Invalid function definition' is displayed.

3. Alternately, add the following script to the To, Cc, Bcc, Reply to, From fields:

   javascript: gs.getProperty('glide.email.username');

Notice that no values are populated.

Service Catalog

PRB1335246

KB0748703

Refer to the listed Known Error KB article for details.

Email

PRB1329356

KB0744354

Refer to the listed Known Error KB article for details.

Email

PRB1327655

KB0746840

1. Create a table in a quick message that has two rows and one column.
2. In the first row, type Thank you for replying to this email. in one line and We will get back to you soon enough. in another line.
3. In the second row, type Regards, in one line followed by the name of the agent in another line.
4. Open an existing case record or create a case.
5. Click the Email button in the upper right tab of the case form.
6. Select the quick message you just created.

Notice that the rendering is incorrect as the <div> tags are incorrectly added in the email.