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Apply the template instead of applying the comments. Technically both could be done.
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... //Check to make sure the field is there: var isFieldHere = (g_form.getControl('u_kb_article_template') != null); ... // Apply template with or without tasks. Will need to make sure to use the script include that helps determine if there's a task or not function kbCallback(kbArt){ if (kbArt.next()){ var template = kbArt.u_template //applyTemplate(template); // If we have tasks on our template g_form.setValue('u_kb_article_template',kbArt.sys_id) g_form.checkMandatory = false; gsftSubmit(null, g_form.getFormElement(), 'apply_my_template'); /* var currComm = g_form.getValue('comments'); if (currComm != '') currComm += '\n\n'; g_form.setValue('comments', currComm + '[code]' + kbArt.text + '[/code]'); */ } } |