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ServiceNow Module work

Priority List

  1. Lightbox - The first time a user clicks on a link from the My Services homepage, the form does not load. It only loads the second time. This needs to be fixed so that the forms always load the first time.
    1. Fixed on test1 page  (CC verified 11/4/2013)
    2. Please move new code to service-catalog page
     
  2. My Requests - Fix data pull, no records are showing, only the field headers (? Working locally) - file = servicenow.requests.display.inc - fixed locally (CC verified 11/4/2013)
  3. My Incidents - My Incidents - page is blank. file = servicenow.incidents.display.inc
  4. Create My Reports page similar to My Notifications (will get correct URL when ready)
  5. My Approvals - Change column label: "Request" to "Approval for" (easy)
  6. My Requests - Add sorting functionality to each column. (check in with Vincent)
  7. My Incidents - Add sorting functionality to each column (check in with Vincent)
  8. - fixed locally (CC verified 11/4/2013)
  9. My Incidents - Modify data pull to include all open incidents and resolved/closed incidents up to 90 days old. (use XML/URL from David) - fixed locally (CC verified 11/4/2013)
  10. My Requests - Modify data pull to include all open incidents and resolved/closed incidents up to 90 days old. (use XML/URL from David) - fixed locally (CC verified 11/4/2013) 
  11. ServiceNow configuration - configuration options do not work, all three options pull from the ServiceNow development environment (red lines). Test environment displays orange, Prod displays blue.
  12. Lightbox - the close "X" is obscuring some ServiceNow buttons/functions. Can we move it up?
  13. Lightbox - adjust width of all lightbox calls px width used for "Backup." Can you set the height & width for all lightbox calls universally?
  14. My Approvals - page is blank, change column label: "Request" to "Approval for," remove "Department" and "Description" fields. file = servicenow.approvals.display.inc
  15. My Requests - Double check the sorting functionality to each column is done using the correct method (check with Vincent)
  16. My Incidents - Double check the sorting functionality to each column is done using the correct method (check with Vincent)
  17. Create My Reports page similar to My Notifications (will get correct URL when ready) - On hold

My Services page (its-dev)

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