ServiceNow Module work
My Services page
Remove boxes and content: "Accounts & Access," "Email & Calendaring," and "On-Boarding"- Done 10/11 (CC & Broggi)Change "Cellular Phones" to "Mobile Devices"- Done 10/11 (CC & Broggi)Remove "(Linux only)" and "(new installations only)"- Done 10/11 (CC & Broggi)Change "Central Backup" to "Backup Service"- Done 10/11 (CC & Broggi)
My Requests page
Change column labels: change "Date" to "Opened," change "Name" to "Requested for," remove the number signs after "Item"- Done 10/10 (CC & Broggi)- Move column "Item" to the far right so that it's the last column
- Change display of "Requested for" column data to <last name, first name>.
- Add sorting functionality to each column
My Approvals page
Change column labels: change "Requestor" to "Requested for," change "State" to "Status"- Done 10/10 (CC & Broggi)- Change Change display of "Requested for" column data to <last name, first name>.
- Add a column for Department (name or org code) - label and data pull from ServiceNow - and make the third column from the left.
- Move "Request" column to the far left so that it's the last column. - Done 10/10 (CC & Broggi)
- Add a column for Description - label and data pull from ServiceNow - and fit between "Department" column and "Status column. - Label done 10/10 (CC & Broggi).
- Add Description data to new column.
- Modify the data pulled for the "Status" column; it's not currently pulling the correct information. Data should be "approved" or "pending approval," instead of "not_required."
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