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  • incident comments (email goes to assigned to and customer, provided customer/assigned to
  • worked on reporting fixes
  • will review remainder of reports & meet w/ Rick, Neha, Jim & Bill again next week
  • will submit HI ticket to follow up on SSO nested session defect

Vamshi:

  • Currently testing the reports for Change
  • Triaging the outstanding defects
  • Retesting the defect fixes

Backlog

  • (error) Bill & Nick - (deferred) nagios integration (feedback received, working on final steps)
  • (error) James will post results to SharePoint
  • (tick) Bill working on email intake addresses (testing underway)
  • (tick) Bill will work on email spam problem (inquiry in for mailboxes)
  • (tick) Bill & Barb will work on mockup of DSP, contract inclusion
  • (tick) Bill will work on iFactory demo data & dev account
  • (tick) Bill will follow up on populating group owner in AD
  • (tick) James to follow up w/ Rick re: CSI to find out work scope
  • (tick) Chloe will follow up on pp15-17 AP200 request items 189-190
  • (tick) Chloe will follow up on new call plugin (Dawn)
  • (tick) Chloe will follow up w/ Dawn re: resolve button (haven't heard back yet)
  • (tick) Chloe will edit links in notification emails
  • (tick) Roseann will find knowledge notification recipients
  • (tick) Bill will work on email whitelisting problem (ticket submitted)
  • (tick) Bill, add to go-live steps: clean up old data right before go-live (incident)
  • (tick) Bill will follow up w/ Derek to provide tagging for assignment groups vs. security groups (confirmation email sent)
  • (tick) Bill will work on assignment group redo (done, renamed and tagged assg groups as distributions)
  • (tick) Bill will set up role-based test users in test for jeff/vamshi
  • (tick) Bill will follow up w/ Rod Gustavson follow-up re: cleanup (maybe the Yale Dir source has better data)
  • (tick) Bill will provide James w/ missing schema info (he has admin rights now)
  • (tick) Bill will follow up on ESS disabling and blocking non-licensed user logins
  • (tick) Bill find out workflow for Adriene how to add news (change process & mechanism) (filter items by role)
  • (tick) Bill follow up on how does something get in the faq (removed)
  • (tick) Chloe will follow up on required fields (Roseann)
  • (tick) Leann working on list of everything not done yet per latest RTM, probably done by COB
  • (tick) Roseann will provide missing required fields, inbound email define record values
  • (tick) Chloe will work on assignment groups (continuing)
  • (tick) Bill will provide James w/ missing gauge perms/role
  • (tick) Bill will mock up changes to Self Service Homepage in sbx (done, sent to Jeff Capuano)
  • (tick) Bill disable ess plugin/portal? (answer: possible, tested in sbx)
  • (tick) Bill will follow up on roles for RACI groups
  • (tick) Bill will make test emails need to go to testers list
  • (tick) Bill will follow up on AD group name consistency
  • (tick) Bill will add mailman list to test instance
  • (tick) Bill will take a look at sandbox
  • (tick) Bill will get James a working SOAP account
  • (tick) Bill will ask Mary Kay to add James to list
  • (tick) Barbara is working on location data (see UAT Stand-Up status)

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