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Meeting Date

January 15, 2013

Attendees

Members: Adriene Radcliffe, Ricardo Chavira, Russell Sharp, Susan West, Jane Livingston, Brian Wolson, Ed Kairiss, Susan Kelley, Jeff Capuano, Rick Smith, Joe Paolillo, John Jibilian, Stephanie Scungio, David Campbell Dawn Colonese, David Galassi, Paul Gluhoski, John Guidone

Attended: Adriene Radcliffe, Ricardo Chavira,, Susan West, Jane Livingston, Susan Kelley, Jeff Capuano, Rick Smith, Stephanie Scungio, Dawn Colonese, David Galassi, John Guidone

Agenda

  • Customer Satisfaction part of 360 Lifecycle - Susan West

...

  • Action Items:
    1. Susan will send out spreadsheet this week due FRIDAY with customer sat information
    2. Rick will send out the metrics model today, comments due back NEXT FRIDAY

Handouts or Presentation Materials

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