Page Comparison

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1. Remove help desk chat
2. Top Nav Bar 
   1. Remove My Approvals
   2. My Tickets (Instead of Get Help)
   3. Keep Knowledge on Nav Bar but have it go to:   its.yale.edu/how-to
   4. Remove Order Things
3. change Change out logo
4. Nav links on left (as Jane describes)
   #http://its.yale.edu/software-and-recommendations/buying-guide
5. http://its.yale.edu/software-and-recommendationshttp://its.yale.edu/services
6. Would like both incidents and requests (just open tickets + 90 days closed) sequence is incidents followed by Requests
7. Fields to show (see diagram) Short Description, Date Opened, Ticket number
   1. Drill down on ticket - remove left nav "Common Questions" 
   2. Leave Current Issues
   3. Leave My Recent Updates

Don will forward the Web Site Style sheet to the David

When not logged into CAS - you get the ldap login - need to force this to SAML