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changes.mady.by.user David Backeberg

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New Version 3

changes.mady.by.user David Backeberg

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  • 2 ptaeos
    • ptaeo for one-time costs
    • ptaeo for recurring monthly charges

Change device / service

Fields to collect from user

  • phone number for existing service
  • plus all the same fields as add service / device

Delete device / service

Fields to collect from user

  • user currently logged into ServiceNow (this is obviously implicit in the form)
  • phone number for existing service
  • person who will be using the service / receiving the mobile device (this is a reference form to lookup in SN; common throughout the system; default it to the person currently logged in)