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Meeting Date

Attendees

Members: Adriene Radcliffe, Ricardo Chavira, Susan West, Jane Livingston, Brian Wolson, Ed Kairiss, Susan Kelley, Jeff Capuano, Rick Smith, Joe Paolillo, John Jibilian

Agenda

  • Review Metrics from Prior Month - Rick Smith
  • Review decision on changing Priority metrics on closed Incidents for QBR processing (action item from October)
  • Discuss/Validate Service Ownership (Homework from October session)
  • Discuss broader Service Board membership
  • Next steps of services rolling up to portfolio alignment and larger service categories, and how they relate to Strategic Committees

Action Items

  1.  

Handouts or Presentation Materials

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